Author Archive

Danny Caine

Eastern Caribbean Central Bank (ECCB) created a 9 month customized leadership development program to prepare its top managers to recreate the organization for greater effectiveness over the coming decades in a complex multiple-stakeholder environment. Action Learning was the key part of the program, and the part that participants appreciated the most !

“The Action learning group segment was vital as it created accountability and heightened the importance of active listening, working collectively and giving and receiving feedback.”

Danny Caine // Chief of Security
Eastern Caribbean Central Bank (ECCB) Caribbean

Auchan Retail in Ukraine is undergoing important changes and management transformations. Looking for a methodology to support the change at the different levels of the organization, Action Learning was confirmed as an excellent integral method and the first feedback is very positive. We have certified 12 Action Learning ambassadors who have in turn trained over 350 collaborators to implement Action Learning-based change initiatives in their different work areas.

“The WIAL action learning methodology is 100% in line with our goal which is to move to collaborative behaviors and helps people to be more open minded, creative and innovative.”

Frédéric Henin // Talent Development Director, Auchan Retail Ukraine

Bill Thimmesh

The United States Department of Justice (DOJ) used Action Learning in 2016 to support six major projects, leading to breakthrough improvement in the procurement processes and uniformity at the U.S. Marshals Service (USMS). WIAL trained LEAP alumni to become coaches for the following cohorts and this approach brought the program to the next level. Since 2017, an Action Learning Community of Practice (ALCOP) brings together 50 members from over two dozen federal agencies to share best practices and share approaches to action learning sets.

“Action Learning has become a key leadership development component of the Department of Justice’s “Leadership Excellence and Achievement Program” (LEAP) for high potentials.”

Bill Thimmesh // Program Manager, Leadership and Executive Development, Department of Justice

Fatima Olaguer Robinsons Land Corporation Logo

RLC’s Malls business unit embarked on a large scale leadership development program based on Action Learning. 17 Action Learning groups of 6-7 members from different divisions worked on some of the most complex business challenges. During 3 months, they identified root causes, developed action steps and implemented their projects while at the same time practicing their leadership values and personal improvement actions.

“The General Manager was happily surprised at the outcome of the projects and in particular the really bright ideas she didn’t expect. RLC has come to realize that instead of ad hocs or task forces for special projects, an Action Learning project to solve, plan, or work on specific organizational concerns or scenarios may be the best approach and structure in the future. Yay!”

Fatima Olaguer // Associate HR Director – HR Operations/Learning and Development, Robinsons Land Corporation