Scenario: Action Refusal

As an action learning coach, how would you handle the following situation:

A participant is asked to take an action and declines because they know they do not have time to complete it.

Tags: Action Learning Coach, WIAL Action Learning

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Comments (7)

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    Marina Mazi

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    I would put some questions for him/her and for the group, such as: how this group can help you not to give up of this action?
    I would ask him: how could you implement this action considering the time available?

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      Balan Dass

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      As an AL coach, I will go back to the group and an identify a learning opportunity, as to ask the team questions like:
      -di we give the action for the project to the right person
      -is the project urgent which will result in opportunity cost being lost
      -or have we identified a unprioritise project
      And share these questions with the team and let them come out with a conclusion
      Learning opportunity:priority, critical thinking, leadership skliis

      Dr Balan Dass

      Reply

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    Jean Radeztsky

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    First, I personally applaud this person for not taking on more than he/she can handle (but would never do this publicly) Like Marina stated, I wold put the question to the group to possibly further clarify the “have to have” and the “nice to have” and to ask for suggestions regarding how the group can help, and/or someone else in the group who may be able to take it on.

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    Maggie Murphy Maertz

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    I agree with Jean that it is great the person is being transparent. Asking the group how than can help works for me.

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    muhammad.ridwan

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    As coach i will begin with “I have observed that there is refusal action in this situation, has anyone observed this?”

    than to reflect the impact of refusal to the team the question of “What is the impact of refusal action no the team?” will reflect their condition of the situation.
    Asking “How do we want to handle the refusal action?” used for anticipating the next step which will be taken or agreed between team member.
    At last “What would the impact of doing that (keep the refusal or continue without refusing) to the team?” to reflect the ensure the team of their decision

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    DrBea

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    I too would silently applaud the person for speaking up.

    I would than put it back to the team. Since ‘Joe’ is aware of his time constraints and can not take on this particular task – What are our options for moving forward?

    Happy Coaching
    Bea

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  • Avatar

    roy.sijabat

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    As the action learning coach, I will do the following :
    1. I will interfere the team because I saw the learning opputunity in there and ask about the team motivation, with following question : “Team, are we really want to support the PP ?”, and the team members will explain about their own opinions.
    2. And then I ask the PP, what he / she want from the team, with following question : “PP, what kind of support do you want from the team ?”, and PP will explain what he / she want from the team.
    3. After that, I ask the team about the action will they take, with following question : “and team, what we gonna do to support the PP ?”, and every member of the team will explain the detail of the action will they take.
    4. Afer that, I will tell the team abour the time left and remind them abour ther own leadership competency, with statement : “so team, we have X minutes left and please start question base on your leadership competency”, and the team will learn how to solve that kind situation and continue the discussion.

    Thank you.

    Reply

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