Scenario: Confirming thought

As an Action Learning Coach how would you handle the following situation: A participant makes a statement followed by – “do you agree?”

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    trongmai

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    I would intervene and ask the team: “For the reason of this intervention, who can remind us about the ground rules?”, then I would ask the person who made statements “if you can change your sentence and start with a question, what should it be?”.

    If the team has more experience, I would let the team decide the situation, and decision, by asking the team “What is the reason for the coach to intervene?”, after pointing about breaking the ground rule 1, “What should we do, team, to improve this for the rest of our session?”

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    RAIMI BIN SIRAJ

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    As this situation can be another learning opportunity for the team, I will intervene to bring the team to Ground rule, “Team, can any member reflect on the ground rules” .When any of the team member mentioned the ground rule “Statements only in response to questions” and “Action Learning Coach has the authority to intervene whenever there is a learning opportunity”, I will pose a question to the team “Team! how are we helping the problem presenter ?”.This is to encourage the team to be critical in their questioning without directing to any specific answer.

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    Bhagwan

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    As a Coach, I should immediately intervene by asking question to the team member “ Could you turn it into a question? If he still makes statement, than I shall remind the team the ground rules there are suppose to follow through out the session.
    1. Team what are the ground rules in this Action Learning process?
    2. What is the balance between questions and statements?

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    elbertor

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    I would ask the team to take a moment to reflect on the first ground rule and ask them, “Why do we ask questions? what do we hope to achieve?” This is to help unlock the idea that we ask questions so that we can learn, and help others learn. I’d then ask about the “Do you agree?” question: is it a learner question? What is the impact if, as leaders, we keep seeking agreements/approvals to our own ideas, suggestions, and solutions, rather than seeking out others’ ideas?” This hopefully makes them realize that such questions are self-serving, not to mention it places the burden of solving problems on themselves rather than sharing it with the team.

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    Seokjin LEE

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    I would intervene in the situation right away when this happens asking “Do you notice what you just did?” or “Could you turn it into a question?”. If he keep making statement, I will remind the team of our ground rules by asking “What are the two ground rules that we promised to stick to?” and “what are the benefits of asking only questions instead of making statements?” “Can you share the point of asking only questions in WIAL?”

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    DrBea

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    I’d start with the standard 3 questions – How are we doing on a scale of 1 – 10? What are we doing well? What can we do better?

    If no one mentioned the situation – I would follow with –
    How curious are our questions?
    Why is it important that we remain truly open and curious?
    How can we hold ourselves to a higher level of curiosity?

    Happy Coaching
    Bea

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