Scenario: Eye lock

As an Action Learning Coach how would you handle the following situation:

The problem presenter locks eyes with you when presenting the problem.

Tags: Action Learning Coach, WIAL Action Learning, WIAL Talk

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Comments (4)

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    Bolen Pech

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    What ALC can do is to turn our eyes away from the PP’s eyes, by pretending to look at the notes or write something at the notes. By doing so, the problem presenter will look at other participants.

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    Ismady Norsyam Ishak

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    The body language of coach is very important how I position myself into the process. Coming to face such situation I will glance at my notes and divert my body towards the opposite more towards the team. Knowing that it may occur again gently position my posture out if there is no intervention.

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    Paul Duncan

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    As an ALC I would “lean out” from the table and like Ismady I would look at my notes and perhaps note this for an intervention later on if a pattern emerges

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    Silvia QR

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    I think it is very important as an AL Coach to effectively use our body language from the start, and as soon as we ask the Problem Presenter to introduce his/her problem, to “lean out” and even show “balcony perspective”. If he locks his eyes, 1) I would first look to other participants (panning) I believe that the subconscious message that sends is to look to other people 2) then take note of what is happening in case a pattern emerges for a later intervention, as mentioned by Paul.

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