Scenario: Take charge

As an Action Learning Coach how would you handle the following situation:

During the session someone jumps up to the easels and starts capturing what is said.

Tags: Action Learning Coach, WIAL Action Learning, WIAL Talk

Trackback from your site.

Comments (9)

  • Avatar

    AlexWalker

    |

    Simply note mentally that the group (or at least the individual) is showing ownership of the work. Depending on what happens next/later I may intervene to support the learning but in this moment, I would just observe it.

    Reply

  • Avatar

    Linette

    |

    I would ask the group how capturing notes would help them during the session to obtain their views on whether they are comfortable in the first place with the person continuing with the note taking since we had earlier not set a norm on note taking at the beginning of the session.

    I would ask the group if they are alright with the notes being captured as they are on the flip chart and if yes they are ok to having notes captured, how else they would prefer the notes to be captured – in a summarised way or verbatim? I would ask them on their preferred dos and don’ts on how the notes could be captured.

    Reply

  • Avatar

    AgataRD

    |

    I would ask how the team feels about capturing the topic and if they feel it is helpful.

    Reply

  • Avatar

    Tiffany Maurycy

    |

    I would say the following:
    “Team, I’ve observed someone at the easel ready to take notes. What’s the impact on the team when decisions are made without consulting the team? How do we ensure team consensus within this team for all decisions?

    Reply

  • Avatar

    Edo Lavika

    |

    I would ask the team, “Team, I observe that one of us is taking notes and capturing our discussion, what do you think about this and how do you think we should proceed?” I leave the team to decide: if it is OK to the team, OK with improvement, or if it is not OK, do we have a better way? and use this a learning opportunity.

    Reply

  • Avatar

    Denise Locke

    |

    I would intervene and tell the team that I’ve observed someone starting to capture what’s being said, I would ask them as a team if they feel that it’s of value to them according to where they are in their problem solving and let them make the decision, then check going round the room that everyone is ok with carrying on or stopping capturing the information at this stage.

    Reply

  • Avatar

    Paul Duncan

    |

    I would intervene and tell the team I have noticed someone starting to capture the teams’ thoughts on the easel, what is the impact of someone doing that on the team?
    In doing this , I’d want to check this person was not controlling the group by unhelpfully editing others comments.

    Reply

  • Avatar

    DrBea

    |

    This is one of the situations that we want to bring to awareness without judgement. Once it’s raised to awareness than the team can decide the value and the path forward.

    My questions –
    I’ve observed someone has started capturing notes. Did anyone else notice that?
    What’s the impact of this on our problem solving?
    How would we like to proceed?

    Reply

  • Avatar

    Shobhna Popatlal

    |

    I would observe the situation. I would intervene with “I noticed someone decided to write down the notes on the chart. What does the team feel about that?” and follow with “What is the impact of doing this to the problem solving” Depending on the consensus I will further ask “What do we want to do next” If they decide to proceed with the note taking, I will observe in terms of participation and focus of the group.

    Reply

Leave a comment

You must be logged in to post a comment.