Scenario: Phone rings(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
Trackback from your site.
Comments (5)
Leave a comment
You must be logged in to post a comment.
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
Trackback from your site.
John Chang
| #
I will step in once the current question or answer has been stated. I would pose a question to the team: “Has anyone observed any shifts within our team?”
Subsequently, I would inquire about their preferred approach to this particular event. Depending on their feedback, I would highlight the significance of a team member’s absence and the challenge of information disparity. For instance, I might ask: “What kind of problems would it cause for our upcoming decisions and action plans if he/she did not receive the information from our current questions/answers?”
Finally, I will have the team to decide on the best way to communicate with the returning member. And the decision should include how team members will handle the situation when the phone rings in the future.
Reply
Manassawee Manavid
| #
I will step in and ask team with SID:
Situation: “Team, I noticed that during our session, John’s phone rang and he stepped out to answer it.”
Impact: “What is the impact of this?”
Decision: “Team, what are your decision?”
Reply
Ratchanee Teerawanitsan
| #
I would intervene by asking them to be aware of the situation (SID): “Has anyone noticed that someone in the group is missing?” and then “What will happen to the team if we continue without this team member?” and next “What will we do next to maximize team effectiveness?”. I would let the Team make decision themselves. However, I would have them create a plan to prevent this from happening again.
Reply
Eric Cruz
| #
I would intervene with an S-I-D, starting off with:
“Team, I noticed that a team member has left. Has anyone noticed that too?”
Followed by, “What do you is the impact if we continue without this team member?”
Then, close the intervention with “What is the decision of the group?”
Reply
MICHAL MAKOWSKI
| #
During the next available opportunity, I would ask the group to reflect on the importance of maintaining focus during sessions and the impact distractions might have on the group’s progress.
Reply