Scenario: Multiple Responses
As an action learning coach, how would you handle the following situation: Lots of statements are made in response to a question that was posed to everyone.
Scenario: PP Question
As an action learning coach, how would you handle the following situation: The problem presenter asks a question.
Scenario: TMI
As an action learning coach, how would you handle the following situation: A participant responds to the question they were asked and continues on with additional information that is no longer answering the original question.
Scenario: Closed Question
As an action learning coach, how would you handle the following situation: Early in the process a participant asks a closed question.
Scenario: Yes or No
As an action learning coach, how would you handle the following situation: A member responds to a closed question with an open answer.
Scenario: Old School
As an action learning coach, how would you handle the following situation: A member makes a particularly prejudicial remark. For instance – women don’t belong in the work force.
Scenario: Nerve Hit
As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder sits quietly for a minute than begins to weep.
Scenario: Bad News
As an action learning coach, how would you handle the following situation: A member checks their voice mail during break and receives disturbing news. For instance – they are an emergency room nurse and one of their patients from the night before didn’t make it.
Scenario: Enough is Enough
As an action learning coach, how would you handle the following situation: A member bangs their hands on the table and stands angrily.
Scenario: Fire
As an action learning coach, how would you handle the following situation: The fire alarm sounds.