Scenario: Refusal to Participate
As an Action Learning Coach how would you handle the following situation: A member of the team does not want to participate.
Scenario: Eye Lock
As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when presenting the problem.
Scenario: Consensus
As an Action Learning Coach how would you handle the following situation: The team is having trouble reaching consensus on what the real problem is.
Scenario: Quick Response
As an Action Learning Coach how would you handle the following situation: Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.
Scenario: Not Asked
As an Action Learning Coach how would you handle the following situation: You ask the team – “What are we doing well?”, and get a response “We are asking all closed questions.”
Scenario: Open Answer
As an Action Learning Coach how would you handle the following situation: You ask the team – “how are we doing on a scale of 1 – 10”, and get a response “I think we could be blah blah blah …”
Scenario: Butting In
As an Action Learning Coach how would you handle the following situation: Someone answers a question that was asked of someone else.
Scenario: Limiting Choice
As an Action Learning Coach how would you handle the following situation: Someone asks an open question, then follows it with a couple choices for the response.
Scenario: Confirm Thought
As an Action Learning Coach how would you handle the following situation: Some makes a statement followed by – “do you agree?”
Scenario: Ring Ring
As an Action Learning Coach how would you handle the following situation: Team members are coming and going as they please -either walking out to go to the toilet, or making phone calls. The rest of the members continue with the process. When you check in after each occurrence the team members indicate its ok.