“As part of our executive development program, we utilized “Action Learning” to help our leaders work through specific problems and learn from each other during the problem solving process. We found Action Learning effective, as it helped the leaders discover solutions through a group coaching format, simultaneously leveraging off each of their experiences as they come from different functions and regions.”
“Our National Society was struggling to complete some core activities for 10 years. After engaging in the WIAL Action Learning process, we were able to literally celebrate for having resolved some of those problems in just about 2 months.”
“Adapting to the growing demands to face unprecedented humanitarian challenges, many of our 192 Red Cross and Red Crescent National Societies have been facing emerging complex organizational issues related to governance, sustainability, positioning and relationship with their national and local authorities.”
“WIAL Action Learning has made a big difference in supporting them to deal with issues that are extremely difficult to solve. It also implanted seeds on a different approach to work together.”
“In the first session I realized how this process enables colleagues to constructively provide essential input and different viewpoints. The ground rules are disruptive to probably most standard dynamics in a team – in a very positive way! The process allows to surface elements that otherwise remain hidden or not voiced and this ultimately upscales the understanding of everyone. Only speaking when asked also prevents any sidetracks and increases the focus in the discussion. I found it a great methodology to improve effectiveness of the team.”
“I was genuinely impressed with the impact the Action Learning approach had on our team dynamics.”
“I saw that when the accountability becomes ours, the collaboration just happens. We also made our environment very safe and very stimulating. I believe that Action Learning has created a new purpose for our organization to help others.”
Ashwini Timblo Gupta
HR Friday used Action Learning to move from a social network to a social enterprise. The organization’s key volunteers developed the long term plan and established task force teams to implement the plan in a single year. At the same time, participants developed their leadership and questioning skills tremendously.
“We made great progress in delivering courses and sharing sessions to Taiwan’s HR community. Four years after the start of the Action Learning program, we keep on using Action Learning in our talent development program and in our management meetings.”
Founder & CEO
We used Action Learning to build a shared vision between owner and management team and developed the goal of creating a so-called self-developing team. We have seen a visible growth of integration inside the company, strengthening the culture of mutual trust and respect. The team and the level of integration inside the team became a value for the team itself.
“Our meetings are now held in the manner of Action Learning, without interruptions, focusing on what was said and not on who said it.”
Leading the learning function within a large and fast growing company as Google, WIAL Action Learning is attractive both in its structure and its results. Through the virtual session we experienced, we were able to bring Action Learning to our teams and integrate the methodology into our problem solving and decision making groups.
“WIAL Action Learning is attractive both in its structure and its results.”
Dr. Veronica Haight
Google People Operations
For ThoughtWorks, talent is the source of the enterprise’s growth and competitive advantage. ThoughtWorks’ AURORA-Leader Development Program used Action Learning as a core method to build a talented team with excellent capabilities, broader vision and connection with the culture and mission.
During the 6 month program, trainees follow a cycle around real scenarios, learning, practice and retrospect. Each of them receives the support from a mentor, an external WIAL Action Learning coach, and the BU head.
Action learning allows trainees to think about and explore the macro issues facing senior leaders at the company’s strategic and organizational level, and at the same time work on their individual leadership development. Action learning helps us to solve real organizational problems and evaluate the corresponding results. After 2 successful years, the third AURORA starts this year !
“The more complex the problems are, the more significant improvement in trainee’s leadership capability can be observed.”
Lyreco is one of the world’s leading B2B distributors of Office and Workplace products with a strong and growing ecommerce presence complementing its traditional channels. Operating in Europe for over ninety years, Asia has been one of the growth markets for the past two decades. Due to rapid growth over in Thailand, the local leadership team were searching for a way to confront many of the internal challenges resulting from rapid expansion.
Action Learning was identified as a key tool and over a six-month period, two groups of directors and managers attended foundation courses in Action Learning in either Thai or English. Seven potential coaches were selected from the earlier cohorts who were trained to become Certified Action Learning Coaches (CALC). Within the first year, the CALC at Lyreco were holding regular cross-functional Action Learning sessions with a wide selection of attendees from Lyreco in Thailand.
There have been many benefits, even in the first year; Action Learning has clearly promoted work related interaction between the departments at the different geographical locations in Thailand and all the participants are learning from each other about what is happening and planned for the future in their departments and Lyreco as whole.
The Action Learning group members are learning to ask powerful questions and it has created a format where people “have’ to ask work related questions, where previously it may have been seen as culturally inappropriate or insensitive to ask questions.
The company has clearly begun to develop a learning culture and whilst the Action Learning is helping to solve problems, we see this as a by-product, as the improved inter-departmental cooperation and openness to ask questions amongst our employees producing learning and better understanding is already a real benefit.
“Whilst there is still work to change the perception of some employees of Action Learning from a short-term program to becoming being part of our DNA, I am confident that the benefits of Action Learning will continue to impact everyone who has been exposed to it whether they remain at Lyreco or continue their career elsewhere.”
Lyreco Co., Limited Thailand
The Thermo Fisher Scientific team brought together 130 team members from various functions in two locations- Taiwan and Singapore to discover the power of Action Learning. Participants experienced the importance and benefits of Psychological Safety when working together. It was a rare occasion where our participants could share freely about their challenges at work. With the guidance of the Action Learning coaches, participants started learning the skills of active listening and understanding the power of questioning.
“The Action Learning coaches created a safe environment for us to share about challenges and to learn. That leads to open and courageous communication among team members, and to both challenge and help others think through the issues they are facing.”
Regional Sales Training & Development Manager
Thermo Fisher Scientific
China Foreign Economy and Trade Trust Co., Ltd. built its second youth-talent development program around Action Learning with a hybrid training model to improve abilities in problem-solving, innovation and leadership. In the intensive learning, participants integrate their learning results with actual work through deliberate practices and tools of “leadership in action”.
Their projects help solve important issues supporting the company’s strategy while strengthening participants’ leadership and teamwork.The program has become a benchmark of talent development in the company and the WIAL Action Learning skills are deployed to the talent development at all levels of the company.
“Action learning develops a systematic and deductive way of thinking and supplements participants’ intrinsic mindset and subjective experience. The program has helped the company build up young people who identify with the company culture, dare to innovate and who bring an enterprising spirit, efficient working ability and professional accomplishment.”
Mr. Teng Li
China Foreign Economy and Trade Trust Co., Ltd.
The Healthcare Leadership College under MOH Holdings Pte Ltd used Action Learning as a foundation for the Activist for Change Programme, one of the key leadership development initiatives. The WIAL Action Learning coaches lead by Mr. Choon Seng Ng participated in the curriculum design, supported the various teams to work on their projects and coached the competency development of individuals and teams.
“Mr Ng and the team of WIAL Action Learning Coaches were definitely a valuable resource in the development and running of the Activist for Change Programme.”
MOH Holdings Pte Ltd (MOHH) Singapore