Posts Tagged ‘Action Learning Coach’
Lyreco is one of the world’s leading B2B distributors of Office and Workplace products with a strong and growing ecommerce presence complementing its traditional channels. Operating in Europe for over ninety years, Asia has been one of the growth markets for the past two decades. Due to rapid growth over in Thailand, the local leadership team were searching for a way to confront many of the internal challenges resulting from rapid expansion.
Action Learning was identified as a key tool and over a six-month period, two groups of directors and managers attended foundation courses in Action Learning in either Thai or English. Seven potential coaches were selected from the earlier cohorts who were trained to become Certified Action Learning Coaches (CALC). Within the first year, the CALC at Lyreco were holding regular cross-functional Action Learning sessions with a wide selection of attendees from Lyreco in Thailand.
There have been many benefits, even in the first year; Action Learning has clearly promoted work related interaction between the departments at the different geographical locations in Thailand and all the participants are learning from each other about what is happening and planned for the future in their departments and Lyreco as whole.
The Action Learning group members are learning to ask powerful questions and it has created a format where people “have’ to ask work related questions, where previously it may have been seen as culturally inappropriate or insensitive to ask questions.
The company has clearly begun to develop a learning culture and whilst the Action Learning is helping to solve problems, we see this as a by-product, as the improved inter-departmental cooperation and openness to ask questions amongst our employees producing learning and better understanding is already a real benefit.
“Whilst there is still work to change the perception of some employees of Action Learning from a short-term program to becoming being part of our DNA, I am confident that the benefits of Action Learning will continue to impact everyone who has been exposed to it whether they remain at Lyreco or continue their career elsewhere.”
Lyreco Co., Limited Thailand
The Thermo Fisher Scientific team brought together 130 team members from various functions in two locations- Taiwan and Singapore to discover the power of Action Learning. Participants experienced the importance and benefits of Psychological Safety when working together. It was a rare occasion where our participants could share freely about their challenges at work. With the guidance of the Action Learning coaches, participants started learning the skills of active listening and understanding the power of questioning.
“The Action Learning coaches created a safe environment for us to share about challenges and to learn. That leads to open and courageous communication among team members, and to both challenge and help others think through the issues they are facing.”
Regional Sales Training & Development Manager
Thermo Fisher Scientific
China Foreign Economy and Trade Trust Co., Ltd. built its second youth-talent development program around Action Learning with a hybrid training model to improve abilities in problem-solving, innovation and leadership. In the intensive learning, participants integrate their learning results with actual work through deliberate practices and tools of “leadership in action”.
Their projects help solve important issues supporting the company’s strategy while strengthening participants’ leadership and teamwork.The program has become a benchmark of talent development in the company and the WIAL Action Learning skills are deployed to the talent development at all levels of the company.
“Action learning develops a systematic and deductive way of thinking and supplements participants’ intrinsic mindset and subjective experience. The program has helped the company build up young people who identify with the company culture, dare to innovate and who bring an enterprising spirit, efficient working ability and professional accomplishment.”
Mr. Teng Li
China Foreign Economy and Trade Trust Co., Ltd.