Scenario: Shifting to Solution

As an action learning coach, how would you handle the following situation: The team has reach consensus on the problem and the goal but is having trouble transitioning to the solution phase.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (9)

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    ChunJui Liu

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    I would ask if we have reached consensus on the problem and the goal? Then I would ask how are we doing as a group generating creative solutions? Finally, I would ask them to write down one suggested action to help move this problem forward (then read out loud).

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    Amornrat Pratoomma

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    There are a few options a coach can do. However, I prefer to use SID.
    S: Where are we now?
    I: What is our goal in this session?
    D: What is our decision now?

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    Pei Zheng

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    If we have reached consensus on the problem and the goal, we have achieved half of our success. In that situation:1. If necessary, we may adjourn the meeting temporarily and discuss it again after resuming. 2. If problem needs a package of solutions, which can not be finished at the meeting. The team has to make some small steps first.

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    Ng Sin Ain

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    I will use SID for the intervention.
    S: With the consensus on the problem and the goal determined, in the last xx minutes, what was the team trying to achieve?
    I: How was the progress so far? How do you feel so far? What were the challenges?
    D: How can the team do better to generate solutions?

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    Patrícia Ansarah

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    I would intervene by asking the group: Which phase are we now? Then: What is expected in this phase? Then: What better question could be asked now to help the group in the Solution phase?
    If the group still finds difficulty in transitioning, I could ask after some moment:
    Is this an exploratory or an action driven question ? or
    How would this question help the group to reach for a solution? or
    How are we going regarding the quality of our questions in this phase from 1-10? Why it is important? What can we do to make it happen?

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    Arthur LV

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    I will take the opportunity to intervene using the Situation/Impact/Decision model.
    Situation: How is the team doing so far in getting solution/s? (Assuming the team respond about the situation)
    Impact: What happens if this carries on? (Let the team say what they feel.)
    Decision: What is our decision now? (What are we going to do from now?)
    There are a couple more things a coach can do further but this one example of where he or she can start.

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    Chaofan (Suprince) MA

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    I would first ask the team “How are we doing ?” . If the team continues getting stuck, I’d then further ask them ” What is the objective of the team’s current discussion ?” , “What do you want to achieve as a team in the remaining time of today’s meeting ?”

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    Limin Miao

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    I would intervene using the SID model. Asking them for their observations on the situation and their input on how that would impact the session. Finally, ask them for decision how would they want to carry on the session.

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    Rohini Chopra

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    I would respectfully ask if the team had reached consensus on the challenge. I would then ask the team how they are doing on coming up with solutions. I would remind them about the time we have left as well as the fact that without learning there is no action and without action there is no learning.

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