Scenario: Door

As an action learning coach, how would you handle the following situation: At the start of the session a participant gets up and closes a door.

Tags: Action Leaning, Action Learning Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (9)

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    Pei Zheng

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    The participant‘s behavior neither violate the rules, nor affect the process of the meeting. But as a coach, there may be some factors behind his behavior, such as the field environment or the sense of security. I will pay attention to him/her in the upcoming meeting.

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    Roberta Gamboa

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    I noticed that someone closed the door. Has anyone else noticed? What is the impact when decisions are made without consulting the group. How will we ensure the consensus of this group for all decisions?

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    Cherry Ge

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    Due to the start of the session, so I wouldn’t do any intervention. But I would pay attention to the team especially the member who close the door. Maybe there would be some learning moments during the meeting.

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    Ng Sin Ain

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    This is at the start of the session, I do not see the need for any intervention. Firstly, I would observe how do the team members responding to the action? Keeping this action at the back of my mind, and proceed with the session as normal.

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    Hu Jie

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    Observe the impact of the closing action, if it is positive , don’t interfere with it; and if it is negative, correct it

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    Savin Oeun

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    I will ask the team that where should our session run better?

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    Katherine Steele

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    One team members decision to shut the door, or a window, takes away from the collaborative and consensus building nature of the AL environment. Stating that you noticed that someone has shut the door and then asking what is the impact of that on the group is important? Someone might have been cold and wanted the air from outside to come in, or vice versa, but assumptions aren’t consensus. Asking the team how they want to handle situations like this and move towards consensus in the future is important. For example, they might come to a point where they just request that the question is posed to the team? Would the team mind if I shut the door?

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    May Ling Siow

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    I will ask the team ” Team, what just happened?” leading them into learning the consequence of disruption/interruption of the process flow.

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    jacinta Bailey-Sobers

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    As the action learning coach I will ask the question has anyone observed that a participant moved away from the group? Did this impact the group in any way and if so how? I will then invite the team to determine the rules to be followed as they engage in the session.

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