It all started in the South of France in September 2019. I began an Action Learning leadership program in a state organization responsible for the payment of pensions
to retirees. A multi-phases plan starting with upper management and strategic executives had been decided. Action Learning was to gently accompany the managerial transformation of the organization. A two-year transformation plan through collaborative intelligence had been designed to change the managerial posture of the entire structure of an organization that employs 100 managers and 800 employees.
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