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Third Edition of the field-defining book!

by Michael Marquardt, Shannon Banks, Peter Cauwelier and Choon Seng Ng
Originated by Reginald Evans in the 1940’s, the Action Learning Model was refined and then reintroduced in 1995 by lead author Michael Marquardt to organizations globally as a powerful tool for improving organizational performance. Today, Marquardt is widely considered to be the modern “father” of the Action Learning approach. For this new edition, Marquardt has teamed up with three Action Learning experts from Asia and the UK who bring a broader global approach to what has become THE seminal book in the field.
Each chapter has been updated for alignment with today’s practice and implementation of Action Learning in organizations. In addition, new material, including case studies have been added to most chapters and outdated ones replaced. The authors have added more examples of great questions in Chapter 4 (Questions & Reflections), more discussion of virtual Action Learning in Chapter 3 (The Group) and completely new content in Chapter 7 (The Action Learning Coach), specifically on how to begin Action Learning sessions and how to become a Certified Action Learning Coach.

WIAL Newsletter Q1 2018

More details about The WIAL Global Conference in 2018 are released, Meet the new WIAL Board Members, WIAL USA 2018 Conference in Seattle Washington date is set, Read how students are helping themselves, and more!

WIAL Newsletter Q4 2017

The WIAL Global Conference in 2018 Announced, The 2017 WIAL Award Winners, Flashback to the 2017 WIAL Global Conference, What is 10,000 by 2020?, and more!

WIAL Newsletter Q3 2017

Global Conference Shanghai 19-20 October !! THE FULL PROGRAM !!, The Neuroscience of Action Learning, join the 1300 members in the WIAL LinkedIn Group, and more!

WIAL Newsletter Q2 2017

WIAL Global Conference has been announced, nominations for WIAL Awards are open, join a committee, and more!

The WHY of Action Learning

Organizations that use Action Learning benefit in many aspects of their business. Why is Action Learning so special? The secret is in the formula. By asking questions, it opens thinking and helps teams reach answers to problems.

WIAL Newsletter Q1 2017

Discover our official YouTube Channel, welcome Myanmar to the WIAL Community, the story of Action Learning in Hungary, and more!

Intro to Action Learning

How is Action Learning different from problem solving methods from the past? Dr. Bobbie DeLeon gives a brief introduction on Action Learning and explains its power in team and group performance.

WIAL What is Action Learning?

Ever wonder what Action Learning is all about? This video will describe that process for you and provide a brief introduction to the strategy of WIAL Action Learning!

WIAL Coach Certification

WIAL is the world’s leading certifying body for Action Learning. We certify individuals as Action Learning Coaches and train groups in the Action Learning Process. Get the most out of Action Learning by becoming a WIAL Action Learning Coach, or by hiring one to help your organization.

WIAL Learning Organization

To keep up with the ever changing industries, you need to have a team that is innovative and forward thinking. Action Learning opens teams up to more creative out of the box thinking that leads to better solutions. See how WIAL can help transform your business into a Learning Organization.

Action Learning Coaching: How to be a Catalyst for Transformation

By: Bea Carson

The action learning coach is the catalyst that optimizes the power as well as the enjoyment of action learning.

Breakthrough Solutions With Action Learning

By: Dr. Bea Carson

Bea Carson explores how action learning can help teams identify the root cause of problems and thus find more appropriate solutions.

WIAL Breakthrough Problem Solving

Are your problem-solving meetings giving you problems? It’s time for something new! Action Learning starts with discussing the root of the problem before looking into solutions. This way allowing the generation of new possibilities.

WIAL High Performing Teams

Are you dreaming of a high performance team? Action Learning changes the way teams think and operate, allowing them to generate more solutions and perform better together.

WIAL Leadership Development

How are you developing your leaders for tomorrow? Methods of the past do not continue to build upon your teams. WIAL explains how Action Learning creates leaders in your teams and promotes agile working.

WIAL Newsletter Q4 2016

Details on WIAL Regional Forum Kuala Lumpur, Malaysia 6-7 April 2017, Welcoming WIAL Russia, 2016 Global Forum and award winners, and more!

WIAL Newsletter Q3 2016

The Program for WIAL Global 2016, Why CRU uses Action Learning, Welcoming WIAL Cambodia, and more!

WIAL Newsletter Q2 2016

Action Learning Agility, Welcoming WIAL Caribbean, Testimonials from Brazil, and more!

WIAL Newsletter Q1 2016

Building a Learning Organization, Welcoming WIAL Korea, WIAL in the spotlight at Bali conference, and more!

WIAL Newsletter Q4 2015

WIAL Better World Fund, 2015 WIAL Awards Winners, Welcoming WIAL Indonesia, and more!

WIAL Newsletter Q3 2015

Action Learning with kids, Welcome WIAL Poland and WIAL Vietnam, Dealing with production challenges, and more!

WIAL Newsletter Q2 2015

WIAL’s Solution Spheres, WIAL-USA and Global Forum, Echos from the ATD conference, and more!

WIAL Newsletter Q1 2015

WIAL Global Conference Brazil, Virtual Action Learning, The New WIAL Board, and more!

WIAL Newsletter Q4 2014

The New WIAL, What Clients Say, WIAL Global Award Winners, and more!

WIAL Newsletter Q3 2014

Why are Action Learning teams so creative?, Leading with Questions, Focus on WIAL-USA, and more!

WIAL Newsletter Q2 2014

The 2014 Asia WIAL Forum in Taipei, Taiwan, Important Dates, Action Learning at the G20 Strategy & Management summit in Paris, and more!

WIAL Newsletter Q1 2014

WIAL Welcome, Spotlight: The Philippines, News from the Board, and more!

Action Learning – A Powerful New Tool

By: Dr. Michael Marquardt

US Department of Housing and Urban Development Office of Chief Information Officer Learning Sessions. Dr. Michael Marquardt explains Action Learning as a Powerful New Tool for Developing Leaders, Solving Problems, Building Teams and Transforming Organizations

Skills that Make a Great Action Learning Coach

By: Dr. Michael Marquardt

Mike Marquardt shares the skills necessary to be a Action Learning Coach.

What Happens After WIAL’s Action Learning Foundations Course

By: Dr. Michael Marquardt

Mike Marquardt explains the Action Learning Coach process after the WIAL Foundations Course.

Michael Marquardt Talks About Action Learning at UMBC

By: Dr. Michael Marquardt

Learn how Action Learning is not only an effective problem solving process but also has been valuable to a growing number of organizations worldwide as a powerful tool for developing leaders, teams and organizations. Discover the six essential elements for successful action learning programs, explore the steps and processes of action learning, and have the opportunity of practicing action learning.

Action Learning and Leadership Development

By: Dr. Mary Volz-Peacock, Dr. Bea Carson, Dr. Michael Marquardt

The authors were recipients of the Research Excellence Award in the 2016 Annual WIAL Awards.

The Power of Great Questions

By: Dr. Michael Marquardt

This Article is based on Marquardt’s book “Leading With Questions.”

Leadership Development for the Post Industrial, Postmodern Information Age

By: H. Skipton Leonard, PhD

Consulting Psychology Journal: Practice and Research

Leadership Development via Action Learning

By: H. Skipton Leonard and Fred Lang

Advances in Developing Human Resources

Leadership Development as an Intervention for Organizational Transformation: A Case Study

By: H. Skipton Leonard and Maynard Goff

Consulting Psychology Journal: Practice and Research Winter 2003

Executive Consulting Under Pressure: A Case Study

By: Arthur M. Freedman and James A. Perry

Consulting Psychology Journal: Practice and Research © 2010 American Psychological Association 2010, Vol. 62, No. 3, 189 –202 1065-9293/10/$12.00 DOI: 10.1037/a0021247

The Evidence for the Effectiveness of Action Learning

By: Dr. H. Skipton Leonard and Dr. Michael J. Marquardt

Carey School of Business, John Hopkins University, Baltimore, MD, USA; George Washington University, USA

Developing Global Leaders via Action Learning Programs: A Case Study at Boeing

By: Dr. Michael Marquardt

Thai .Journal ofPublic Adminislrution, vol. 3, no. 3, 133-1 57

Action Learning: The Cornerstone of Building a Learning Organization

By: Dr. Michael Marquardt

The strength and success of Action Learning is built upon how well these elements are employed and reinforced.

The Power of Learning in Action Learning: A Conceptual Analysis

By: Dr. Michael Marquardt and Dr. Deborah Waddill

Action learning has the ability to solve complex problems and to significantly increase the speed and quality of individual, team and organizational learning.

Harnessing the Power of Action Learning

By: Dr. Michael Marquardt

Dr. Michael Marquardt, Chairman of the Board and President of WIAL. This is an excellent overview of Action Learning. It addresses the following questions: What is it? How does it work? Who uses it? Why is it so powerful?

Action Learning Around the World

By: Dr. Michael Marquardt

Action Learning around the World

De kracht van ‘GREAT Questions’

By: Roland Yeo and Dr. Michael Marquardt

Niet zozeer zeggen, als wel vragen is de sleutel gaan vormen tot succesvol leiderschap. Wijlen Peter Drucker, een befaamd managementconsultant, merkte ooit op dat de leider van vroeger misschien iemand was die wist hoe hij het moest zeggen, maar dat de leider van de toekomst misschien wel iemand zou zijn die wist hoe hij het moest vragen. Er zijn te weinig leiders die vragen stellen. Leiders zijn geneigd te dicteren of te discussiëren in plaats van om informatie te vragen en te discussiëren.

Action Learning en leiderschap

By: Roland Yeo and Dr. Michael Marquardt

Action Learning heeft zich snel ontpopt tot een van de meest krachtige en effectieve gereedschappen die door organisaties overal ter wereld gebruikt worden om hun leiders te vormen. Bedrijven als Boeing, Motorola, DuPont, Alcoa en Nokia zijn recent gaan werken met Action Learning om hun belangrijke, complexe problemen op te lossen en de competenties en kwaliteiten te ontwikkelen die hun leiders nodig hebben om succesvol te kunnen opereren in de 21ste eeuw.

Interpreting Action, Learning, and Experience: Integrating Action Learning and Experiential Learning for HRD

By: Roland Yeo and Dr. Michael Marquardt

This article provides a comparative analysis and critique of action learning (AL) and experiential learning (EL), identifying emerging conceptual perspectives that contribute to human resource development (HRD).

Using Action Learning for Organization Development and Change

By: Arthur M. Freedman, MBA, Ph.D., MALC

This article conveys some practical information about the application of a powerful tool, Action Learning (AL) theory, method, and skills for organization development and change (OD&C) practitioners.

The ROTAR Discipline – Enhancing the Power of Action Learning

By: Dr. Billy Coop

Simply described, Action Learning is both a process and a powerful program that involves a small group of people solving real problems while at the same time focusing on what they are learning and how their learning can benefit each group member and the organization as a whole.

Power of Action Learning

By: Dr. Bea Carson

A key component of the Action Learning process – it forces the group to fully understand the problem before moving toward defining solutions

Complex Problem Solving Through Action Learning: Implications for Human Resource Development

By: Dr. Michel Marquardt and Roland Yeo. 2012.

This paper argues that complex problems can be used as opportunities for Action Learning, and examines the interrelations between problem solving and Action Learning.

The Coach as Catalyst for Action Learning

By: Dr. Michel Marquardt

Examines the way in which the Action-Learning coach operates, how he or she builds the learning climate of the group, the distinction between the role and actions of an action-learning coach and those of a group facilitator, how and when the action-learning coach intervenes and the art and skill of asking questions.

Balancing Your Scorecard via Action Learning

By: Dr. Bea Carson

Strategic planning! Just hearing the phrase tends to trigger apprehension in most of us.

Avoiding Abilene: Breaking Out of Groupthink

By: Dr. Bea Carson

Have you been trapped in the frustration of meetings that were not functioning well?

Action Learning and Leadership

By: Dr. Michael Mardquardt

Action learning has quickly emerged as one of the most powerful and effective tools employed by organizations worldwide to develop and build their leaders.

Aim for the Fairway with Action Learning

By: Dr. Bea Carson

We’ve all heard the accolades of the power of positive thinking. So why is it we tend to focus on the negative?! Rarely do we talk about what to do, rather we talk about what not to do.

Action Learning Research: A Systematic Review and Conceptual Framework

By: Yonjoo Cho and Toby Marshall Egan

Despite considerable interest in Action Learning, no systematic investigation of Action Learning literature has been reported. Studies selected from the systematic literature review process are highlighted, and Revans’s balance issue and the quality of select studies are discussed. A conceptual framework for the future studies of action learning, key concluding themes, and the limitations of the study are also articulated.

Exploring Action Learning as a Leadership Development Tool

By: Dr. Martha Lappin, Dr. Beverly Dugan, Dr. Patricia Keenan

Components of Transformational Leadership.

Take Your Business to the Next Level

By: Jayan Warrier

Action Learning brings together groups of people with varied levels of skills and experience to analyse an actual work problem. The aim is to develop an action plan, develop mid-course corrections, and learn from the implementation of actions.

Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask (New Edition)

By Dr. Michael Mardquardt

In this thoroughly updated new edition of his business classic Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with successful leaders who “lead with questions,” from such organizations as DuPont, Alcoa, Novartis, and Cargill. Marquardt reveals how to determine which questions will lead to solutions in today’s complicated business world. Step-by-step, he walks you through the process of learning the art of questioning and shows how to use the techniques of active listening and follow-up, presenting guidelines for using questions in myriad situations with individuals, teams, and organizations.

Optimizing the Power of Action Learning

By Dr. Michael Marquardt

In Leading with Questions, globally acclaimed management advisor Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty-two successful leaders who lead with questions,this important book reveals how to determine which questions will lead to solutions in today’s complicated business world.

Exploitatie van de kracht van Action Learning

By: Dr. Michael Marquardt

Van Boston tot Brazilië en van Finland tot Tokyo maken uiteenlopende bedrijven als Samsung, Dow, GE, Deutsche Bank en Boeing alle gebruik an een krachtig instrument voor leren op het werk: Action Learning. Deze bedrijven hebben duizenden nieuwe producten en diensten ontwikkeld, de waliteit van hun dienstverlening verbeterd, kosten en levertijden omlaag gebracht en fundamentele veranderingen doorgevoerd in hun organisatiecultuur door de kracht van Action Learning de vrije teugel te laten. Action Learning heeft zich snel ontpopt als het primaire ereedschap van organisaties als Sodexho, Novartis en Nokia voor het oplossen van kritieke en complexe problemen, terwijl het tegelijkertijd dienst deed als belangrijke methodologie voor het ontwikkelen van leiders, het bouwen van teams en het uitbreiden van de bedrijfsmogelijkheden.

Leading Organizational Change Using Action Learning

By Arthur M. Freedman PhD and H. Skipton Leonard PhD

Organizations in all sectors and in all industries are and will continue to be confronted by the challenge of multiple changes in their external environments. For example, creation of disruptive technologies, fluctuating economies, increasing or decreasing governmental regulations, demographic shifts, human and natural disasters, expanding globalism, and aggressive competition. As the environmental landscape changes unpredictably along many different dimensions, organizations must recognize and adapt to the discontinuous threats and opportunities that these changes create. This calls for organizations themselves to change in ways that their unique histories have not prepared them. Thus, organizations today need effective tools to enable them to quickly create solutions for complex, systemic, important, unprecedented problems.

Great Solutions Through Action Learning: Success Every Time

By H. Skipton Leonard PhD and Arthur M. Freedman PhD

This book fills a conspicuous gap in the Action Learning literature – providing specific principles, strategies, and recommendations to coaches for developing the questions that are the foundation of effective Action Learning. Many other books provide the theory of Action Learning as well as recommendations for setting up Action Learning projects. In addition to this information, this volume provides the specific information that the coach needs to ensure the success of the Action Learning project. While the principles, strategies, and recommendations discussed in this book are based upon the methods developed with others at the World Institute for Action Learning, the authors provide many new practice principles and models which will be appreciated by experienced Action Learning coaches who want to be considered expert Action Learning coaches and who want to ensure the success of their Action Learning practice.

Breakthrough Problem Solving with Action Learning

By Dr. Michael Mardquardt

Breakthrough Problem Solving with Action Learning explores why and how action learning groups have been so successful and creative in solving complex problems. The text begins by briefly reviewing the theories that undergird the effectiveness of action learning, philosophically situating readers and pointing them in the direction of related academic works that they may wish to explore. It then turns to stories of how organizations have employed action learning in solving specific, often-encountered business problems. These cases not only serve as real-world models for how action learning can be successfully employed, but also offer inspiration and potential starting points and guidelines for other businesses that face similar problems. The book concludes with a cross-case analysis that pinpoints the ingredients necessary for breakthrough problem solving via action learning.

Action Learning, Principi, Metodo, Casi

By Dr. Michael Mardquardt

The Power of Action Learning, in fact, is based on two essential behaviors: reflexive approach and continuous learning. J. Michael Marquardt is Professor of HRD at George Washington University Founder and president of the World Institute of Action Learning (WIAL), has received an honorary Ph.D. by the International Management Center in Oxford for his contribution to the spread of Action Learning. He worked for several years with Reg Revans helping to define the current structure of the Action Learning methodology. Author of numerous works, has extensive international experience as a Master Action Learning Coach. Ceriani Andrea is the founder and director of KKIEN Enterprise, a company management training and development consultancy HR. Professor at the Catholic University of Milan for more than 15 years, has achieved certification in Action Learning Coach with WIAL and is the founder of WIAL Italy, a brand created for the dissemination of Action Learning programs in Italy. He is a member of the board Lombard AIF and the author of several volumes in the training and consulting.

Action Learning in Action

By Dr. Michael Mardquardt

Marquardt brings together the six essential elements with realistic advice, practical wisdom, and such tools as checklists and a comprehensive glossary of terms. Readers can learn to leverage action learning to solve problems, develop employees, enhance personal growth, and create organizational learning. — Training & Development, April 1999

Marquardt’s book is a solid guide to action learning. Action Learning in Action is a reasonably active read itself. The book is peppered with quotes about and examples of action learning. The book is a good primer on the topic. The author effectively covers the quesions and processes associated with moving from experience through reflection to learning and meaning. — Personnel Psychology, Winter 1999

Action Learning for Developing Leaders and Organizations

By Dr. Michael Mardquardt

This new edition of the groundbreaking guidebook puts the action in action learning, clearly demonstrating how and why this powerful method for addressing today’s increasingly complex organizational challenges actually works. From Saudi Arabia to Singapore, Sweden to South Africa, profiles of such Global 100 leaders as GE, Sony, and Boeing tell the story of the power of action learning to create new products, improve service quality, and transform organizational cultures for competitive advantage and sustained success. The fully revised edition includes examples from the governmental and non-profit world, as well as offering up new better questioning techniques and creative strategies for organizational development.