Scenario: Presenter Question
As an Action Learning Coach how would you handle the following situation: All of the questions are directed at the problem presenter. After asking the standard 3 questions no one has mentioned this.
Scenario: Firing Line
As an Action Learning Coach how would you handle the following situation: All of the questions are directed at the problem presenter. During the check-in the problem presenter says – “I feel like I am on a firing line.”
Scenario: Closed Question
As an Action Learning Coach how would you handle the following situation: During the last check-in the team agreed that they need to use more open question; yet they continue to ask mostly close questioned. Even with the closed questions, the responses are open. You’ve tried asking “What question are you answering?” they say that […]
Scenario: Over the top
As an Action Learning Coach how would you handle the following situation: You are coaching a team inside a company. The problem presenter is the owner of that company. The problem person is very verbose and rambles on even after he has answered the question. You’ve asked him: “What question are you answering?” several times. He responds ‘that […]
Faz Kamaruddin
For us in AirAsia, Action Learning has helped introduce the concept of learning and leadership competencies in a manner that is practical and real, with teams working together to solve urgent, complex problems. For the past two years Action Learning has been positioned at the grassroots level, with priority focus on problem-solving and team-building skills. […]
Scenario: Side Conversation
As an Action Learning Coach how would you handle the following situation: As you are opening the session and you start by reinforcing the ground rules. While you are speaking two participants start chatting (they’ve been in many session and already know the rules).
Scenario: Extended Break
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem statement, what they read is clearly a solution. For instance – “Joe needs to hire me to do a team building activity with his team”.
Scenario: Solution Statements
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem statement, what they read is clearly a solution. For instance – “Joe needs to hire me to do a team building activity with his team”.
Scenario: Silo-ed participants
As an Action Learning Coach how would you handle the following situation: Each member of the team is focused on their own line of questioning. This becomes particularly clear when participants start asking questions that have been asked by multiple participants.
Scenario: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.