Scenario: New Tool
As an action learning coach, how would you handle the following situation: You recently attending training and learned a new way of doing root cause analysis. You know if you share this with the team they will be able to identify the real problem much quicker.
Scenario: Consensus
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.
Scenario: My View
As an action learning coach, how would you handle the following situation: Hearing the initial statement of the problem you (as coach) are clear what the real problem is. The team heads down a different path with it.
Scenario: Rabbit Hole
As an action learning coach, how would you handle the following situation: The team has gotten off track with their questions and is now investigating an unrelated issue.
Scenario: One on One
As an action learning coach, how would you handle the following situation: A single team member is asking all the questions of the problem presenter, the remainder sitting back observing.
Scenario: Process Question
As an action learning coach, how would you handle the following situation: Several team members are sitting with their arms folded across their chest.
Scenario: Not Me
As an Action Learning Coach how would you handle the following situation: When the Problem Presenter (also the CEO) explains the problem or answers questions, he talks all the time only about “other people” and most of the time complains about them or blames them for the situation. When team members write down their problem […]
Casa da Criança de Santo Amaro (CCSA)
Children’s House of Santo Amaro The Casa da Criança de Santo Amaro (CCSA) is a non-profit organization assisting children and adolescents in situations of social vulnerability. Its mission is to support the development and training of these small citizens through its three services: Institutional Reception of Children and Adolescents (SAICA), Home House and School Shift […]
Scenario: Process Question
As an action learning coach, how would you handle the following situation: A team member asks a process question. For instance – I’ve noticed we have all the managers on one side of the table and everyone else on the other. Did anyone else notice this? What’s the impact of that on how we are […]
Scenario: Repeat Behavior
As an action learning coach, how would you handle the following situation: The team decides they should be asking each other more questions instead of just asking questions of the problem presenter. However they continue directing all of the problems to the problem presenter.