Scenario: Butting in
As an action learning coach, how would you handle the following situation: Someone answers a question that was asked of someone else.
Scenario: Coach questioned
As an action learning coach, how would you handle the following situation: Some of the group members direct questions to you since they were aware you had knowledge of the situation; despite you repeatedly stating your role as coach.
Scenario: Leg Stretch
As an action learning coach, how would you handle the following situation: A member stands during a session continuing to stay engaged with the problem solving.
Scenario: Bathroom Break
As an action learning coach, how would you handle the following situation: The session has been going for a long stretch and participants start stepping out to use the bathroom.
Scenario: Too Much Information
As an action learning coach, how would you handle the following situation: The team in a single problem action learning set asks questions to the sponsor (the boss). In addition to answering the question, the sponsor talks about the context, history, options, ideas for solutions, etc., etc. As coach, you’ve asked the boss – “what […]
Scenario: Refusal to Participate
As an action learning coach, how would you handle the following situation: A member of the team does not want to participate.
Scenario: Building Questions
As an action learning coach, how would you handle the following situation: The participants have asked some very powerful questions and are clearly building on each others questions.
Scenario: Action Assistance
As an action learning coach, how would you handle the following situation: After the actions are defined the problem presenter asks for help implementing them.
Scenario: Leading Questions
As an action learning coach, how would you handle the following situation: A participant is convinced of the true nature of the problem and repeats the same questions over and over in an effort to persuade the others, even after others have made it clear that they do not believe that is the real problem […]
Scenario: Repetitive Questions
As an action learning coach, how would you handle the following situation: The team members are starting to ask the same questions over and over again.