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Scenario: Process Question

As an action learning coach, how would you handle the following situation: A team member asks a process question. (more specifically they steal the job of the coach).

Scenario: Taking notes

As an action learning coach, how would you handle the following situation: During the session you realize no one is taking notes.

Scenario: Open says me

As an action learning coach, how would you handle the following situation: A member responds to a closed question with an open answer.

Scenario: New information

As an action learning coach, how would you handle the following situation: The team decides to capture some of the information they are discussing on a white board. The person that moves to the white board flips the leadership skills out of view.

Scenario: Enough is enough

As an action learning coach, how would you handle the following situation: A member of the team bangs their hands on the table and stands angrily.

Scenario: Agreement

As an action learning coach, how would you handle the following situation: The team has agreed they are at consensus as to the true nature of the problem. When you ask who has the next question they continue to question the nature of the problem versus moving towards solutions.

Scenario: Overly Focused

As an action learning coach, how would you handle the following situation: The team has generated a number of alternative perceptions, ideas, opinions, facts, etc. as to the true nature of the problem. Then the team starts focusing in on one (e.g., debating the merits or validity of the specific component) and omits other items […]

Scenario: Finally

As an action learning coach, how would you handle the following situation: A team member finally asks the question that you knew would bring the whole situation to light. The rest of the team responds but is confident that is not where the real problem lies.

Scenario: Eye lock

As an action learning coach, how would you handle the following situation: The problem presenter locks eyes with you when presenting the problem and appears to be just talking to you.

Scenario: Closed Question

As an action learning coach, how would you handle the following situation: You are working with a team new to Action Learning. The first questions is a closed question.