Scenario: Passing Notes

As an action learning coach, how would you handle the following situation: Someone walks in the room where the team is working and passes a note to one of the participants.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

Comments (4)

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    Calixto Salud Jr

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    As a coach, I will intervene and ask the team how this behavior of passing the note will affect the session? I will let the team decide on this, because this is part of their learning. I will ask them what they learned from their decision on this and how they can bring this insight back to their respective natural office environment. Doing so will emphasize my role as a coach in ensuring the success of the AL session and to use that incident as a learning opportunity for the team to reflect on.

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    Krist Kroopasa

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    I will observe if the one to participant still pays attention on the process, and no one was disturbed, I will not intervene and lets it flow. If not, I will intervene as follows:
    1. Team! I observed one member got a note from someone outside the team.
    2. What is the impact if the team can’t stay focused with the inquiry and listening process?
    3. How do we prevent this from happening again?

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    M. van Bers

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    As an Action Learning coach, I would watch the event and afterward slide into the circle with my chair and present the following to the group:
    -I see that a note is given to a participant
    – what is the impact on the process that is going on? What is the impact on our focus?
    -how can we prevent this from happening next time?
    It is, after all, the process of the group.

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    Karen Ong

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    I will intervene and ask the team if they noticed that a note has been passed to one of the members. I will then proceed to ask how this has affected their focus and concentration on the process and its consequent impact to the overall atmosphere of the session. How can we mitigate and navigate this scenario in the future and what learnings did we take away from this.

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