Scenario: Passing Notes

As an action learning coach, how would you handle the following situation: Someone walks in the room where the team is working and passes a note to one of the participants.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (2)

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    Calixto Salud Jr

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    As a coach, I will intervene and ask the team how this behavior of passing the note will affect the session? I will let the team decide on this, because this is part of their learning. I will ask them what they learned from their decision on this and how they can bring this insight back to their respective natural office environment. Doing so will emphasize my role as a coach in ensuring the success of the AL session and to use that incident as a learning opportunity for the team to reflect on.

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    Krist Kroopasa

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    I will observe if the one to participant still pays attention on the process, and no one was disturbed, I will not intervene and lets it flow. If not, I will intervene as follows:
    1. Team! I observed one member got a note from someone outside the team.
    2. What is the impact if the team can’t stay focused with the inquiry and listening process?
    3. How do we prevent this from happening again?

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