Scenario: Eager Team Member

As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter  

Scenario: Long Problem Statement

As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.

Thitiwan Sinthunok

After I discovered the Action Learning process in a Foundations class, I immediately applied it with my MBA students. Each year, students are struggling to finalize the topic of their thesis and it is always a stressful situation for everyone. We applied Action Learning to get students to think in a more focused way about […]

Scenario: Refusal to participate

As an Action Learning Coach how would you handle the following situation: A member of the team does not want to participate.

Scenario: Eye lock

As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when presenting the problem.

Qiao Hai

The top team of the recently merged company used Action Learning to deal with 5 company challenges, with the company President Qiao Hai, as sponsor. After 6 months, the projects resulted in increased revenue and improved customer satisfaction. At the end of the program, President Qiao Hai said: “I hated training in my whole career […]

Scenario: Quick Response

As an Action Learning Coach how would you handle the following situation: Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.

Scenario: Consensus

As an Action Learning Coach how would you handle the following situation: The team is having trouble reaching consensus on what the real problem is.

The WHY of Action Learning

Organizations that use Action Learning benefit in many aspects of their business. Why is Action Learning so special? The secret is in the formula. By asking questions, it opens thinking and helps teams reach answers to problems.

Scenario: Not asked

As an Action Learning Coach how would you handle the following situation: You ask the team – “What are we doing well?”, and get a response “We are asking all closed questions.”