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Scenario: Visuals

As an action learning coach, how would you handle the following situation: One of the participants suggests that each team member draw a picture of what they see the problem is. Everyone is enthusiastic to give it a try.

Scenario: TMI

As an action learning coach, how would you handle the following situation: A participant responds to the question they were asked and continues on with additional information that is no longer answering the original question.

Scenario: Verbose

As an action learning coach, how would you handle the following situation: Several participants are answering the questions extensively, including repetition, history, minute details and ancillary information.

Scenario: Rapid Fire

As an action learning coach, how would you handle the following situation: Someone asks a series of questions without waiting for an answer.

Scenario: Tick tock

As an action learning coach, how would you handle the following situation: The team is running out of time and does not have clear next steps.

Scenario: Butting in

As an action learning coach, how would you handle the following situation: Someone answers a question that was asked of someone else.

Scenario: Coach questioned

As an action learning coach, how would you handle the following situation: Some of the group members direct questions to you since they were aware you had knowledge of the situation; despite you repeatedly stating your role as coach.

Scenario: Leg Stretch

As an action learning coach, how would you handle the following situation: A member stands during a session continuing to stay engaged with the problem solving.

Scenario: Bathroom Break

As an action learning coach, how would you handle the following situation: The session has been going for a long stretch and participants start stepping out to use the bathroom.

Scenario: Too Much Information

As an action learning coach, how would you handle the following situation: The team in a single problem action learning set asks questions to the sponsor (the boss). In addition to answering the question, the sponsor talks about the context, history, options, ideas for solutions, etc., etc. As coach, you’ve asked the boss – “what […]