Scenario: Explaining

Written by DrBea on . Posted in WIAL Talk

As an action learning coach, how would you handle the following situation: A participant explains what they believe the problem is rather than just reading what they have written.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (4)

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    Tala Ocampo

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    I will intervene with “thank you for that, reading what you think is the problem is enough.” If there are people who still would need to read out the problem I will continue with: “Who would like to go next?” Or if the participant is the last one, I would continue with: “Is there an agreement – yes, no or close?…”

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    Nazeli Kirakosyan

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    I will remind the requirement, which is to to read out exactly what it is written in his/her notes. In case the participant is not sure that he/she wants to read out the problem the way it is written and wants to modify it, I will give additional one minute to reformulate it and read it again.

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      Nazeli Kirakosyan

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      Additionaly, I will also explain why we need to read out what is written, exactly. I will explain that by this way we concentrate only on the problem and do not touch upon the assumptions or suggest our solutions and recomendations on this stage.

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    Raul Rodrigo Vega Chavez

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    I would approach by thanking and asking Is what he/she has written correct, or do you think something needs to be completed in the ink? Ask the participant to summarize the idea just by reading what they have written now. Followed by maintaining the reading flow with the rest of the team, reminding them that for the moment we will focus on defining the problem, later we will work on the solutions.

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