Scenario: Stump stump
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Anna Kozoń
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I would arrange a break and try to address this individually with the participant who left the room. Depends on the discussion, I would either invite him/her to come back and share his/her feelings in the form of “I MESSAGE” or if the person is not ready to do this and does not want to participate in sessions any more, I would come back to the group after the break and let them express how they feel about it and decide if we should proceed without the participant who left.
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Gary Liew
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I will ensure that the group works collaboratively and respectfully, while remaining focused on the problem-solving process. In the event that a team member leaves the room angrily, my primary concern would be to address the situation and seek to bring the group back on track, while ensuring that everyone feels comfortable and respected.
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Nicholas Kemboi
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I would introduce a little break from the session to the rest of the team say 15 minutes break and during that time, reach out to the participant who had worked out angrily, have him calm down, inquire from him on the reasons for his reactions. Once he is calm and now in charge of his emotions and reactions, i would request him if he can share his experience and what triggered his/her reaction. If his/her actions were triggered by the discussions as a result of an offensive remark, then i would remind all the team members of the norms that we had agreed on during the introduction of action learning like respecting each other and others opinions, or there are no right of wrong questions or but diverse opinion and perspective. once everyone is settled, then ensure that the sessions discusions resumes.
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Tala Ocampo
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That’s tough! I will pause first before I intervene and see what the group does. I will trust in their ability to take ownership and deal with the situation. If the group gets stuck, I will then say ” just left, how would you like to proceed?” This is to check if they want to take a break or continue. If they decide to continue, I will proceed with a process part of the script: “Given that just left, let’s take a step back and review how we’re doing as a group. On a scale of 1-10 how do you feel are we doing as a group thus far?” This is a good opportunity to reflect on team effectiveness.
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Aline Costa Romão
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I would ask the group, “I noticed that one person left the room and looked angry. Did anyone else notice?” I would listen to the group, welcome and ask “How do you want to deal with this situation?” I would listen to the group and what they would decide, I would do it, after all, in addition to the two initial rules, any other agreements must be made by the group itself.
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Liliia Bilous
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This is exactly the time for Coach to deviate from the intended path (script), but not from the rules: do not make a decision on your own how to be in this situation, but address questions to the team, inspiring them to find a solution to the situation. This is also part of the development of team spirit, the search for short-term solutions in unforeseen situations. This could support the group come to an agreement on which moment was critical that caused such a reaction, if it is important to restart the action learning from that moment, what right actions to take to bring the escaped team member back to group etc. The most probably the time is lost to reach the true problem and clear solution during the session, but right questions help participants to avoid personal judgments and work on empathy. Then, it is group members solution (pretending they know the temperament of run away colleague) if to make an attempt to bring the team member back to group immediately or to take a pause to let emotions calm down.
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