Scenario: Trust
As an action learning coach, how would you handle the following situation: A team member is sharing during an intervention and says – Wow, I can’t believe I just shared that, I can’t believe how comfortable I’ve become with this team.
Scenario: Take charge
As an action learning coach, how would you handle the following situation: During the session someone jumps up to the easels and starts capturing the important things that are said.
Scenario: Expert
As an action learning coach, how would you handle the following situation: As the problem progresses you realize you have a poignant piece of information that could be tremendously useful to the team, as the problem they are discussing is in your field of expertise.
Scenario: Unavailable Member
As an action learning coach, how would you handle the following situation: Just prior to the beginning of the meeting, the group is informed that a member has been asked by her boss to handle an emergency, and will not be able to join the group for the first 2 hours of the session.
Scenario: Multifaceted
As an action learning coach, how would you handle the following situation: The team is working hard to come up with a single well defined problem statement. They’ve realized the problem is multifaceted and are struggling coming up with a single problem statement that covers all the aspects of the situation.
Scenario: Guess
As an action learning coach, how would you handle the following situation: The problem presenter decides this is a game where the team members have to guess what s/he is thinking the real problem is. Consequently, they keep their answer as short as possible, to the point of being evasive.
Scenario: Speed racer
As an action learning coach, how would you handle the following situation: The team has clear actions and a solution before the allotted time for the session has expired. You are uncomfortable that they have missed something.
Scenario: Multiple Responses
As an action learning coach, how would you handle the following situation: Many statements are made in response to a question that was posed to everyone.
Scenario: Ignored Norms
As an action learning coach, how would you handle the following situation: Team members are not adhering to the norms they agreed to.
Scenario: Limited Choice
As an action learning coach, how would you handle the following situation: Someone asks a great open question, then follows it with a couple choices for the response. For example- What is it that bother you most about this situation? Is it A or is it B?