Scenario: Leading Questions

As an action learning coach, how would you handle the following situation: A participant is convinced of the true nature of the problem and repeats the same questions over and over in an effort to persuade the others, even after others have made it clear that they do not believe that is the real problem is. They believe that what this particular participant is advocating is just another symptom.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (5)

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    Cynthia Wong

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    Mr. ABC, thank you for your inputs.
    Team, what are other aspects of the problem that you think need to be explored apart from what has been asked by Mr ABC?

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    Bo Ee Bernard Chwee

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    As a coach, i will intervene by asking: – “Team, how are we doing as a group so far on a scale from 1 to 10 (1: – poor, 10: – excellent)?”

    After answers are heard, I will follow-on by asking: – “Do we have agreement to the problem?”

    After answers are heard, I will invite the group to write what they understood the problem to be and ask each participant to share what was written.

    When everyone is heard, I will ask: – “Is there an agreement on the problem?”

    After answers are heard, I will ask: – “What would help us get to consensus?” (if required.)

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    Luz Longsworth

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    I would ask the team “team what is the nature of the questions being asked and how is it affecting our work?” This will allow for the team members to respectfully air their views regarding the participant’s questions. A possible follow up intervention on my part would be to ask” how do you wish to proceed now?” to allow the team to move forward in asking deeper questions.

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    Hèlen Rasenberg

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    As an action learning coach I will ask the team to look at the problem from different angles. That is the way to peel off all the layers of the problem. I will also ask the team how we react if we hear the same questions over en over again. Then I ask the participant if he or she can accept this proposal and I will also ask this person if we continue the session.

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    Przemysław Witka

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    I would pick one of two interventions:
    1. Option 1: First intervention from the scrip – how we are working as a group/what are we doing well?/what can we do better?/…
    2. Option 2: I would stop the group after this participant ask this persuading question again and ask the group “Team, let me stop you for a minute. I heard that person X keep asking this question. What’s really happening here?” – and after team reflection “How do you want to handle it in the future?”

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