Scenario: Repetitive Questions

As an action learning coach, how would you handle the following situation: The team members are starting to ask the same questions over and over again.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (6)

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    Hèlen Rasenberg

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    As a action learning coach would i ask the team members why they keep asking the same questions. Then i will ask them if it is possible for them to approach the problem from another perspective and give them an example. In that way more angles will be looked upon.

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    Bo Ee Bernard Chwee

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    As a coach, i will intervene by asking: – “Team, I noticed that we are asking the same questions over and over again. What is happening?”

    After answers are heard, I will follow-on by asking: – “What is the impact on our progress?”

    After answers are heard, I will follow-on by asking: – “What could we do better?”

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  • Avatar

    Cynthia Wong

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    1.Team, what is happening here?
    2. Did you observe that we are repeating questions?
    3. What can we do about it?

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  • Avatar

    Keith Almalvez

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    I will start by asking “How are we doing as a team?” and have them rate the experience thru finger voting (1 lowest – 10 highest). Then I’ll share my observation “Team, I noticed that some questions are being asked over and over, what’s happening?”. After the team provided their answers, I’ll add “what’s the impact to our progress if we will ask the same questions as we resume?”. Once the members shared their insights, I’ll ask the team “What can we do differently so we don’t get to ask the same questions over and over?”.

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    Aldona Orłowski

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    I’d make an intervention by asking: Team, how are we doing in 1-10 scale?What did we do well? What could we do in a different way?
    If the Team didn’t notice that have been asking the same questions, I’d say: I need to reflect that you have been asking the same questions over and over again. What did it impact? How did it influence identification of problem solution? What can we do to avoid asking the same questions? What can help you doing that?

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    Natamon Warathadaphong

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    I would intervene with the team in order to raise awareness in the participants about some possible mistakes, such as:
    “How is the team’s work in asking questions as compared to before, is there any improvement?”
    “What is the participation of all the team members?”
    “What could be the impact on our progress if repetitive questions continue to be asked?”
    “What would the team like to do to improve for next time?”
    “If there is someone who does not use the LC skills, please pay attention and try again, to make most use of this practice.”

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