A very empowering and positive question that invites people or teams to reflect on their behaviours and actions that deliver great results. It is positive as it implies positive outcomes are being achieved. It is also motivational as it recognises and celebrates the desired outcomes and behaviours. This question reinforces the desired outcomes and behaviours and also motivates their repetition. This occurs because people will repeat the behaviours that they are rewarded for and positively recognised. It engages people in continuous improvement. Read More

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