Scenario: Side conversations(2024)

As an action learning coach, how would you handle the following situation: As you are opening the session and reinforcing the ground rules, two participants start chatting with each other (they’ve been in many session and already know the rules).

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (2)

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    Phuong Dao

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    I would pause for a while (say for 30 seconds) and wait to see if they stop chatting. Then if they still keep talking, I would say to the team: “Hello team, I am observing that X and Y (names of those who are chatting) are having something to discuss with each other. I would like you all to get consensus how we will move on and comply with the session ground rules. I give you 2 minutes to discuss and come back with the solution”.

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    Katarzyna Toczek

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    Since the group is already familiar with the principles of action learning, it is not surprising to me that their attention gets distracted when they hear the same principles once again, so I would engage the group in this part of the session.

    I would ask those chatting group members to remind us of the rules. For example this way:
    “You already know the ground rules for working in action learning process. , please remind us of the first rule.”
    .
    “Thank you. , can you tell us about the second principle?”

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