Several years ago I was training new Action Learning coaches in a way with which we are all familiar. Through multiple sets, participants took turns coaching, presenting problems, and participating as problem solvers. I observed and offered feedback on the performance of the coaches. One of the participants was an experienced personal coach who had guided others to be successful in their performance of their management and leadership roles. When her turn came to coach, she listened well and intervened appropriately for a time. Read More

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