Scenario: Bad Experiences
As an Action Learning coach, how would manage a session whereby team members have had bad experiences with each other previously, hence placing the psychological safety of the session in jeopardy? Team members were selected by the sponsor.
Scenario: Translation
As an Action Learning coach, how would you manage a session whereby team members are from diversed backgrounds and they are fluent in their own languages? As the coach, you have the ability to provide translation, both for the questions put forth and statements of respond, but the concern is that the essence of the […]
Scenario: Distrust
As an action learning coach, how would you manage the following situation: Team members are introduced to each other before the session starts. The Problem Presenter clearly expresses his distrust towards other team members, stating that they are not experts in the field related to his problem.
Scenario: Intervention timing
As an action learning coach, how would you handle the following situation: The group has been processing particularly well, but it has been more than 30 minutes since the last intervention.
Scenario: Problem or Puzzle
As an action learning coach, how would you handle the following situation: You are presenting an Introduction to Action Learning. You ask for someone to volunteer a problem. The problem presented is “I need to upgrade the operating system on my computer.”
Scenario: Please explain
As an action learning coach, how would you handle the following situation: A participant asks another participant to explain what the intent behind their question was. For example, saying – “It feels like a there is a question behind your question. I’m curious what that question is?
Scenario: Action refusal
As an action learning coach, how would you handle the following situation: A participant is asked to take an action and declines because they know they do not have time to complete it.
Scenario: Confidentiality
As an action learning coach, how would you handle the following situation: Two teams during a leadership development program agree to complete confidentiality. During the break they chat with members of the other team about the problem they are working on.
Scenario: Trust
As an action learning coach, how would you handle the following situation: A team member is sharing during an intervention and says – Wow, I can’t believe I just shared that, I can’t believe how comfortable I’ve become with this team.
Scenario: Take charge
As an action learning coach, how would you handle the following situation: During the session someone jumps up to the easels and starts capturing the important things that are said.