Scenario: The Race is On
As an action learning coach, how would you handle the following situation: You are working with a team that values being the fastest at everything – including reaching consensus on the problem. Instead of writing the problem in their own words they mimic the words said by the Problem Presenter. They happily agree they are […]
Scenario: Testing Team
As an action learning coach, how would you handle the following situation: You’ve agreed to do a demo for an organization and ask your contact to be the problem presenter. Your contact decides to test the team and the process by giving mis-information. In other words lying when they respond to questions. By the time […]
Scenario: Tools
As an action learning coach, how would you handle the following situation: You ask the team how they want to process based on how they said they could come to consensus. One of the participant shouts out an idea and jumps up to get it started before any other team members have had a chance […]
Scenario: Team work
As an action learning coach, how would you handle the following situation: The team is working extremely well. Exploring deeper and deeper avenues as to what the problem is.
Scenario: Deeply moved
As an action learning coach, how would you handle the following situation: A team member who is neither the responder nor the questioner, becomes withdrawn after listening to the exchange that has just taken place.
Scenario: Chit Chat
As an action learning coach, how would you handle the following situation: Two vocal members chit chatted with each instead of engaging in the problem solving. Their behavior repeated despite the intervention with team consensus to have one conversation at a time.
Scenario: Us vs Them
As an action learning coach, how would you handle the following situation: As team members come in and sit down all the participants in leadership roles sit on one side of the table; everyone else on the other.
Scenario: Back tracking
As an action learning coach, how would you handle the following situation: The team has decided they should capture the themes that they are hearing on the white board. As they begin someone asks another question that leads them back to investigating the problem.
Scenario: Authority Rules?
As an Action Learning coach, how would you manage a situation whereby during the session, the Problem Presenter, the one with the highest authority within the team continuously prompts other team members to ask questions because he is impatient?
Scenario: Laughter
As an Action Learning coach, how would you manage a situation whereby team members are having lots of fun and laughter, cracking jokes with each other and disrupting the session that results in no outcome?