Scenario: Building Questions

As an action learning coach, how would you handle the following situation: The participants have asked some very powerful questions and are clearly building on each others questions.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Anisah Nurhani Abdul Shukor

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    If the team is asking good questions but not making progress towards a solution, I will firstly intervene with “Team, how are we doing with regards to asking questions?” After the team points out their observations, I will ask, “Besides building on each other’s questions, what else can we do to improve the team’s progress towards a solution?”

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    Keith Almalvez

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    As we intervene to minimize / address behaviors or situations that might pull the team away from their goals, I feel intervention is also necessary to help amplify what’s working well for the team. I’ll start of by asking “On a scale of 1-10, how would you rate the team’s performance as of the moment?”. Once they’re done sharing their answers, I will then say “I noticed some powerful questions asked earlier, what’s working out for the team?”. After listening to their answers, I will ask “what do we need to do more of to help each other ask more powerful questions?”.

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    Cynthia Wong

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    I would say, “I noticed that some powerful questions are asked and you are clearly building on each other’s questions.” If this is in the defining the problem stage, I would ask, “Perhaps we are closer now to getting an agreement on the problem. So, do we have agreement on the problem? Yes, no or quite close?”
    If this is at the solutioning stage and time is almost up, I will ask, “PP, are you ready to share what actions you are going to take after this session?”

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    YI-CHEN WU

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    I would intervene, ask the team to pause and say ” what did you observe on this question?” “what kinds of reactions of PP or other people have?” “how did this question impact PP and our team?”

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