Shannon Banks was the first WIAL certified coach certified in the United Kingdom and has been an advocate of action learning for more than a decade. She is a Master Action Learning Coach, and frequently uses Action Learning to support her clients in creating sustainable cultural change. She is co-author of the third edition of Optimizing the Power of Action Learning: Real-Time Strategies for Developing Leaders, Building Teams, and Transforming Organizations, published Spring 2018. Shannon is a WIAL Board Member since 2015 and is currently Vice President and Chair of the Institute’s Committee for Fundraising, Scholarships and Grants.
In addition to her work with WIAL, Shannon is Managing Director of Be Leadership, a leadership company focused on developing social leaders for greater business impact. An experienced coach, facilitator, and consultant, Shannon’s work helps companies develop leaders who understand the true value of social impact and have the skills needed to thrive in a modern work environment. Shannon was a finalist in the 2017 Best Business Women Awards.
Before forming Be Leadership, Shannon spent 17 years with Microsoft in a variety of leadership roles across the business and HR, with responsibilities managing globally distributed, multi-functional teams. Most recently, she served as Talent Management Director for Western Europe. She was Microsoft’s global thought leader for Action Learning and responsible for the development of Front Lines, an award-winning experience that links learning directly to business impact through work with partners in the developing world. She has completed an executive coaching certification with the NeuroLeadership Institute and is accredited as an ACC with the International Coach Federation. Shannon is also certified and experienced in numerous methods and tools that support development, including Hogan Assessments, Lumina Spark, MRG Personal Directions, Open Space, World Café, FIRO-B and MBTI®.
Shannon is a slow but persistent runner, an avid reader and mother to a 13-year-old daughter Madeline. She enjoys cooking, vegetable gardening and playing Xbox games, and lives with her family outside of London, in a Chertsey home built in 1725. She is active in her local community and volunteers with the Runnymede Food Bank.