It wasn’t just the millennial workforce, the volume of employees, or even the VUCA (volatile, unpredictable, complex, ambiguous) environment that presented the biggest challenge to Nestlé Infant Nutrition (NIN)’s Field Managers when they attended the first-ever Leadership in Flight Training (LiFT) — it was the lost art of asking questions. Asking powerful and insightful questions was one of the key skills needed for the LiFT Program, centered on the Action Learning (AL) method. Brenda Labastida, Field Manager of Luzon says, it took her and her teammates two whole hours to warm-up enough to get the ball rolling. Read More

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