This is the second part of a very comprehensive article that looks at why questions, and by extension Action Learning, are so powerful for individuals and teams. In part 1 in the previous newsletter, Shannon Banks introduced the SCARF model and explained Action Learning creates safety around Status, Certainty and Autonomy. In this second part, Shannon looks at Relatedness and Fairness and then shares how she has adjusted her coaching profession by applying the SCARF model. For us to do our best, most creative, and effective work, we need to be in what David Rock calls a “toward the state,” not hindered by fear or threat. Read More

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