Problem presenters play a key role in the success of our action learning programs. Not only should they bring real and urgent challenges to work on for which they have accountability, they can role model strong questioning to ensure the team is performing at their best. As coaches, one of our responsibilities is to prepare problem presenters for this essential work. I learned the importance of this the hard way. It was 2009 and I had just received my coaching certification. I was piloting an action learning program at Microsoft, where I worked as a leadership development consultant, and we selected a number of senior leaders. Read More

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