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Scenario: Fire

As an action learning coach, how would you handle the following situation: The fire alarm sounds.

Scenario: One bite at a time

As an action learning coach, how would you handle the following situation: After the team members each read out their version of the problem, you realizes there are many aspects to it. When you ask them if they have agreement on the problem they all say close. You disagree.

Scenario: Distrusting Culture

As an action learning coach, how would you handle the following situation: A year earlier the organization was a acquired by another company. All fun activities were cut from the budget (picnics, team outings, etc.) and were replaced with ridged procedures. This team is tasked with making the workplace fun again. The top HR person […]

Scenario: Missing Sponsor

As an action learning coach, how would you handle the following situation: Your action learning group has met several times, asking questions to better clarify the nature of the problem as presented by the problem owner’s delegate in the initial session. It became clear after the second session that the delegate could not answer most […]

Scenario: Quick Response;

As an action learning coach, how would you handle the following situation: Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.

Scenario: Conflicting Priorities

As an action learning coach, how would you handle the following situation: Part way through the session, one of the members mentioned a meeting they have that will require them to leave early. Several other participants mention they need to go to the same meeting, leaving only 2 participants for the session.

Scenario: Missing Participants

As an action learning coach, how would you handle the following situation: The team you are coaching is working on a critical corporate problem in a leadership development program. The leadership program and work on the project is scheduled to be completed over six months. Two of the eight people in the group do not […]

Scenario: Emotional moment

As an action learning coach, how would you handle the following situation: In attempting to respond to a question the participant starts to cry.

Scenario: Prioritized Problems

As an action learning coach, how would you handle the following situation: The organization has prioritized multiple problems for multiple teams to work on. The teams are arguing that they all need to work on the top priority problem.

Scenario: Broken Trust

As an action learning coach, how would you handle the following situation: You are doing a leadership development program with 8 peers in a consulting firm. One of the participants reports that her boss brought an issue to her yesterday that she had discussed in the action learning group a week ago. She is very […]