Scenario: Nerve hit

As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder sits quietly for a minute than begins to weep.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (5)

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    Maja Klonowska

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    I would give the responder time and space to feel his/her emotions, with respect and trust to the person. When she/he was ready I would ask her/him what she/he want to do now.

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    Krist Kroopasa

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    I would respect and give the responder time to release his/her feeling for a while, observe team climate with eye contact. And when he/she was ready, I would ask he/she: do you comfort to continue the session now?

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    Alessandro Ribeiro

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    When we talk about development processes, it is natural that people are impacted by emotions and this can make them cry. As a coach, I would respect the silence, welcome his/her emotions and manage the situation to resume the focus of the process with questions like: What are you feeling? How would you like to proceed from that?

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    Mongkol Othavorn

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    As a coach, I will wait for 1-2 minutes. After that I would ask them, “Do you feel comfortable to answer this question? “How do you want to proceed?”; If they choose to change. I ask the team “we have member is not comfortable how the team decide next?

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    Christian Manlapaz

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    Let them calm down. When ready, ask what the tears was about and start an intervention.

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