Scenario: New tool

As an action learning coach, how would you handle the following situation: You recently attended training and learned a new way of doing root cause analysis. You know if you share this with the team they will be able to identify the real problem much quicker.

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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Comments (3)

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    Meire Beraldo

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    Eu faria um trabalho interno para conter minha ansiedade e não intervir e tirar o ritmo e regras do AL. Buscaria possibilidades de intervenção com perguntas profundas que poderiam apoiar o grupo nas suas descobertas. Seria um grande exercício de maturidade e pertinência das perguntas.

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    Calixto Salud Jr

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    From the learning session, I will draft empowering questions that will bring to life what I learned and ask these questions during an actual action learning session. By doing this, I can help the team discover the real underlying problem as well as unleash their potential skills in the root-cause analysis.

    By repeatedly asking these question in various action learning sessions, I can likewise help the team members learn a new skill.

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    Linh Truong

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    If I have some time outside the session, I would share with the team members that I have just learned a new way of doing root cause analysis that, I think, may help the team identify the real problem much quicker and ask them if they are interested in getting to know this new tool. If they say yes then I would spend some time to share with them.

    If the team is in the middle of the session, as an action learning coach, I would trust the team, trust the process and would intervene only when necessary ̣(for example when it seems like the team is getting stuck with the root cause analysis while time is running out) with questions like “How are we doing with identifying the root cause of the problem?”, “Why is it important that we identify the root cause and get consensus on it with shorter time?”, “How do we want to make it happen within this team?”

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