Scenario: Multiple Levels

As an action learning coach, how would you handle the following situation: The team will only be working on this problem for one session. It’s extremely urgent that they find a solution to the problem, as lives are literally at risk. Every time the team seems close to getting to consensus a question is asked that takes them someplace else. You realize there are two levels that are being looked at – some participants are focused at a single group level (How do I address this with my group?), others at a corporate level (How do I address this with all groups?).

Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk

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    Jose Antonio Kahn


    I would perform an SID. First is to ask the group if they notice how the group is approaching the problem and what the impact might be to the group if it continues. Then I would ask the group how they would like to proceed.


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