As action learning coaches, we learn to intervene when we see learning opportunities or to improve the performance of the group. This is easier said than done. Knowing when and how to intervene in a group that is functioning well is hard enough. You have to pick the appropriate moment, ask the right questions, and consider the impact you wish to have through the intervention. When group dynamics are tricky, however, this becomes even harder. And while it requires great courage, I would argue that the trickiest, most courageous interventions can have the greatest effect. During action learning sessions, sometimes challenging dynamics arise – so-called “elephants in the room.”
Read More