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Scenario: Tools

As an action learning coach, how would you handle the following situation: You ask the team how they want to process based on how they said they could come to consensus. One of the participant shouts out an idea and jumps up to get it started before any other team members have had a chance […]

Scenario: Team work

As an action learning coach, how would you handle the following situation: The team is working extremely well. Exploring deeper and deeper avenues as to what the problem is.

SWITCHING CAREERS: THE ACTION LEARNING JOURNEY OF MAGALI LOPES FROM BRAZIL

“The first time I witnessed someone facilitating an action learning session, I felt this is what I really want to do. What I saw was everything that I believe in—people talking about different difficult things, people asking questions, people seeing each other as equal,” she said. And so, from a human resources consultant, traveling around […]

Scenario: Deeply moved

As an action learning coach, how would you handle the following situation: A team member who is neither the responder nor the questioner, becomes withdrawn after listening to the exchange that has just taken place.

Scenario: Chit Chat

As an action learning coach, how would you handle the following situation: Two vocal members chit chatted with each instead of engaging in the problem solving. Their behavior repeated despite the intervention with team consensus to have one conversation at a time.

Scenario: Us vs Them

As an action learning coach, how would you handle the following situation: As team members come in and sit down all the participants in leadership roles sit on one side of the table; everyone else on the other.

Scenario: Back tracking

As an action learning coach, how would you handle the following situation: The team has decided they should capture the themes that they are hearing on the white board. As they begin someone asks another question that leads them back to investigating the problem.

Scenario: Authority Rules?

As an Action Learning coach, how would you manage a situation whereby during the session, the Problem Presenter, the one with the highest authority within the team continuously prompts other team members to ask questions because he is impatient?

Scenario: Laughter

As an Action Learning coach, how would you manage a situation whereby team members are having lots of fun and laughter, cracking jokes with each other and disrupting the session that results in no outcome?