You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.

As an Action Learning Coach how would you handle the following situation:

The group was trying hard to identify a leader to “tell” the group what is the problem statement so that they can start finding solutions. They were hoping that the problem presenter or the AL coach would play the ‘leader’ role. The group looks clueless and feeling insecure.

As an Action Learning Coach how would you handle the following situation:

You ask the team – “how are we doing on a scale of 1 – 10”, and get a response “I think we could be blah blah blah …”