Scenario: Agreement(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Manassawee Thayaphithak
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I will intervene using the SID framework as follows:
S: Team, regarding the question, should our focus be on analyzing the nature of the problem or on finding the next solution?
I: What impact will there be if we continue analyzing the nature of the problem?
D: How should we make a decision?”
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Huy Nguyễn
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I will ask the individual who posed the question:
“What prompted you to continue questioning the nature of the problem after the group had already agreed on the problem statement?”
Then I will ask the group:
“If we continue to delve deeper into the nature of the problem, how will it affect the outcomes of today’s work?”
“So how shall we decide to proceed in the next few minutes?”
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Thi Phuong Thao Nguyen
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I will ask the individual who posed the question:
– Have our team agreed on the true nature of the problem?
This person can say yes but I want to explore more view. I will ask team:
– Should we continue to have more questions to deepen the nature of the problem?
Finally, I will ask:
– What next action we should do?
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Thongpunchang Pongvarin
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I will intervene using the SID Framework:
S: I’ve noticed that the team has been going over the true nature of the problem, even though I thought we have reached a consensus to the true nature of the proble
I: If we continue to discuss further on the nature of the problem, how will this affect the outcome of the session?
D: What next action should we take regarding this?
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Loan Do Thi
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1. Confirming Consensus on the true nature of the problem
“Hello team, at this point, has the group reached a consensus on the true nature of the problem? Yes or No?”
2. If the Team Confirms 100% Consensus, I’ll Apply the SID Intervention:
S (Situation): “Coach has observed that for the past few minutes, we’re still directing questions towards the true nature of the problem, even though we’ve confirmed we’re all in agreement on it. Is there something that’s not truly clear, or still bothering you about the true nature of the problem that I might be missing?”
If the team confirms they are clear about the true nature of the problem, I will continue to ask:
I (Impact): “How will continuing to ask questions related to the true nature of the problem impact the effectiveness of finding a solution within the remaining time?”
D: “So, for the remaining time, what kind of questions should we be asking to drive the process of finding solutions?”
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Loan Do Thi
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I would ask the team:
“Hello team, coach observed that one member stepped out to answer a phone call. Did anyone else notice that?
How will having one member step out at this moment impact the team’s overall effectiveness?
For the remaining time, how does the team decide we should proceed next?
How can we ensure all members are fully present and participate 100% in team activities going forward?”
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Stina Öhman
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As an Action Learning coach, I would view this as a valuable learning opportunity for the team. Although they have agreed on the problem, their behavior suggests they are still seeking clarity. I would use a SID approach to raise their awareness and encourage reflection.
I might say:
“I notice that we just agreed on the nature of the problem, yet we continue to explore it further. What impact does it have on the team when we say we’ve reached consensus but remain in problem clarification mode? What might be the benefits—or drawbacks—of staying in this phase rather than beginning to explore possible solutions?”
This invites the team to examine their own process and decide intentionally whether they need to revisit the problem or are ready to move forward.
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Mariana de Paula Mourão
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I would ask the group whether they feel there is still value in further exploring the nature of the problem, as once consensus is reached, we typically move into the solution exploration phase. This decision should be made collectively: should we move forward, or is there something about the nature of the problem that remains unexplored and worth discussing?
Since time management is a key aspect of an Action Learning session, I would ensure that—if the group decides to continue exploring the problem—I clearly communicate the remaining time and help them stay mindful of the need to keep the solution and learning phases productive.
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Mandy Kirk
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As the Action Learning Coach I could intervene to create awareness with a reflection question e.g.
“I notice we previously reached consensus on the problem yet we continue to ask questions on the true nature of the problem. What are everyone’s thoughts on this?
Follow-up questions could be “What is the impact on this session if we continue to focus on questioning after consensus rather than identifying possible actions?”
“Part of Action Learning is moving toward action once the problem is understood and agreed. How can move toward exploring actions in the remaining time?”
I would conclude intervention with a reminder of remaining time until I will ask the Problem Presenter his /her actions will be.
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Elizabeth Rushton
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I would intervene to the problem presenter “Is this line of questioning valuable? Then, I would ask What can the group do to be most helpful to you at this point?”
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Nazeli Kirakosyan
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If the nature of the problem is questioned even after reaching consensus, it suggests that not all participants are fully convinced and that the consensus, though rarely, may have been accidental. To ensure genuine buy-in from team members when moving toward solutions, I would suggest going through another round of questions and then returning to either reaffirm or challenge the problem statement.
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Trang Nguyen
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As an action learning coach, I would ask the following questions:
o “According to the team, how does the question just asked by a member help us address the problem?”
o “What makes you want to clarify the issue when we had already reached consensus earlier?”
o “If the member still wants to clarify the issue, the coach continues to ask:”
o “How should the team proceed with the session?”
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