Scenario: Clear Actions(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
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Amar PATEL
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Ask the team:
• On a scale of 1-10, how well do we undertand the problem?
• What will the impact be if the team does not fully undertand/agree on what the problem is?
• How does the team want to proceed?
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Angela Scurlock
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When actions or solutions are presented, I use the simplified problem-solving stages visual and ask the question is that helping us with the problem statement, is that part of the goal, is that a potential solution, or is that an action? This allows the person to self-identify that they need to re-focus. In parallel I write down any solutions or actions that come up to use later in the session when we get to those phases. I use the question “Earlier in the conversation the following potential action item was mentioned. Based on our agreed upon problem statement, is this still considered a potential action?”
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Kant Srithundorn
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If we see the team is about to identify actions, I will intervene by asking them what the they discussing. I will then ask them what will happen if we continue like this. Then I will remind them of the first two ground rules, which are “Statements only in response to questions.
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Justyna Majecka-Żelazny
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If the team begins to determine the actions at the beginning of the session I ask whether the team has a consensus on the understanding of the problem, I ask each of them to write down how they understand the problem, and then each to read what they wrote down. I suggest that they determine how much agreement they have on their understanding of the problem, for example, using the tool of a scale from 1 to 10. If there is no agreement I ask what could help the group to have such agreement, what question could help them to come to an agreement.
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Kathy Zhang
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As am action learning coach, encountering such situation presents an opportunity for skillful intervention. I would acknowledge the team’s enthusiasm first by saying like “ I appreciate the team’s energy and commitment. Let’s pause for a moment and ensure we’ve thoroughly explored the problem. Remember, our goal is not just find actions but also deeply understand the issue.” The I will try to guide them back on track. I’d ask reflective question like:” How might we dig deeper into the root cause?”
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Linda Robles
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I would say, I hear actions you would like to take and that is good brainstorming, but we are not there yet. I would ask if we have identified the problem first. I would ask each person to write down what they think the problem is and proceed from there. I would remind everyone we don’t want to address action items until we all have consensus on what the problem is.
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Derek Laout
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As an action learning coach, I would do the following if the team starts identifying actions before the session ends:
Confirm Initiative: Positively respond to their proactivity, but remind them to fully go through the problem analysis.
Focus on the Process: Ensure that all steps of the learning process are followed to guarantee deep understanding and effective solutions.
Monitor Timing: Guide the team to spend enough time on each phase of the discussion before moving on to action plans.
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Morgan Lucci
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If the group has not reached consensus on the problem, it could be an opportunity to intervene with a question like, “What is the impact of moving into solutions before reaching consensus on the problem?”. It could also be an opportunity to discuss as a group if consensus has been reached, so that they can move into brainstorming once in agreement.
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Janice Kelemete
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I would intervene and say it sounds like we are trying to move to possible solutions and actions, lets first check in to see if we have consensus on the problem. How would you like to do this?
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Boh Ming John Looi
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As an Action Learning coach, I would ask, “Team, what do you think the impact will be if we continue focusing solely on actions or solutions? Have we already reached consensus on the problem? What should we do next?”
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