Scenario: Coffee Break(2024)
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
Trackback from your site.
Comments (17)
Leave a comment
You must be logged in to post a comment.
Tags: Action Learning, ActionLearning Coach, Team Coach, WIAL, WIAL Action Learning, WIAL Talk
Trackback from your site.
Benjamin Solomon
| #
As an action learning coach observing a participant get up from the group to fill a cup of coffee continuing to stay engaged with the problem solving, I would intervene saying, “I’ve noticed that someone has gotten up from the table/circle to fill a cup of coffee. What’s the impact on the group when someone gets up from the table? How can we have agreement on this type of action moving forward?”
Reply
Jan Bennik
| #
You could intervene and ask the team whether they also observe someone in the team is getting a coffee while the rest of the team remains seating. Ask what the impact is to the team and how this affects them. An alternative way would be to share your observation and ask the team whether this is a signal to take a break together as a team.
Reply
Richard Fan
| #
I would observe any change happened in terms of other members’ participation after his/her action.
If there are obvious change in the team members’ emotion, body posture, language used, tones as well as the direction of dialogue, I would say, “I noticed some members changed their posture, like having the legs crossed or lying on the back of the chair while putting both hands at the back of one’s head. Have you noticed it?” “What caused those change in your posture?” “What would be the influence for our discussion?” “What we should do next?”
If there is no sign that the team is disturbed, I would do nothing
Reply
An Nguyễn
| #
Hello team, I noticed that a member of the group has left, has anyone noticed this?
How does this affect the group?
What does the group decide to do next?
Reply
Amy Wolfgang
| #
As an action learning coach, I would intervene with an observation: Team, I noticed that {team member} has gotten up to refill their coffee and while they are still participating we haven’t created a rule around this.
I would then ask: How do we want to handle this type of situation? Once we have heard what seems like an agreed upon solution, I would follow-up with: Is everyone on board with this rule: Yes/No (Thumbs up for yes, thumbs down for no). If everyone gives a thumbs up, we move on. If there are any thumbs down, we would return to discussing how the team wants to continue with this type of situation.
Reply
Boh Ming John Looi
| #
As an Action Learning coach, I would intervene by asking the team, “Team, what have you noticed so far? What do you think the impact would be if any of us suddenly decided to take a break without the team’s consent?” If the team is okay with it, we will proceed. If they say no, I would then ask the team to wait until the participant returns and discuss how everyone would like to handle similar situations in the future, ensuring we reach a collective agreement.
Reply
THINAKARAN SUPPIAH
| #
As a coach, I’ll intervene if I noticed the same participant gets up from the group for 2nd time or multiple participants does the same. My intervention will be as follow:
Coach: Team, I observed one member left the group twice to refill coffee. What is the impact on the team?
** Participant response**
Coach: How do we prevent this from happening again?
Reply
Kamolrat Tunchanapradit
| #
I’ll ask the team as a coach
“Team, If some team members are missing or get up from the group during the AL session is running, How the think that this situation will impact to the team?
“As the team decide , How to handle this objection to prevent the next time?”
Reply
Namith Swarnasinghe
| #
I would observe if this impacts the group in any way. Assuming this leads to a lack of focus and further such disruptions from other members of the group I would intervene to get the group back on track. However, if there is no such negative impact I would let the session continue as a member acting in this manner might be an indication that they are very comfortable with the group dynamic and therefore participating in a relaxed and open manner.
Reply
Richard Fan
| #
Observe if other members are tired, and if so, ask the group: Did you notice? How does this affect the AL session? What actions can the group take to eliminate the impact? The focus of this intervention is to encourage members to learn how to manage their own energy and make reasonable arrangements.
Reply
MICHAL MAKOWSKI
| #
Here’s how I would approach it:
1. Addressing the Group: If I feel the behavior might distract others or disrupt the flow of the session, I would gently address it after the session. I might ask the group if they have any concerns about the process and discuss the importance of maintaining focus and group cohesion.
2. Clarifying Expectations: In future sessions, I would clarify ground rules regarding physical movement and participation, ensuring everyone understands that while personal comfort and engagement styles are respected, staying present with the group is important for the collective learning process.
Reply
Punyisa Buapud
| #
Intervention with SID Model
– Situation: “Team, I noticed one of us stepped away to grab coffee.How might this impact our team dynamics and the effectiveness of our collaboration?”
– Impact: “What could we do as a team to ensure everyone feels fully included and present during our session?”
– Do: “How do we want to handle similar situations moving forward?”
Reply
Chaiwat Prapainainar
| #
In this scenario, as an action learning coach, I will take a moment to observe the other team members and share my observations:
1. I will address the team by saying, “Hello, team. I’ve noticed a member leaving their seat for coffee while still engaging with the team. Has everyone noticed this?”
2. “The team did not establish rules for engagement during the session. How might this situation affect the team’s focus on solving problems?”
3. “How would the team like to manage similar situations in the future?”
Reply
Kim Ketel
| #
I noticed someone walking out to grab a cup of coffee. What impact does this have on the team? Does everyone still feel fully engaged in the session? What does the team want to do with this now, and how do we want to handle it in the future?”
Reply
Mandy Kirk
| #
As Action Learning Coach for this session I would observe how this impacts other team members and share my observations in an intervention.
“Team, What are we observing right now? I see everyone is still engaging with discussions but one member has left their seat. Anyone else observing the same?”
Follow-up with “How does this impact our effectiveness and focus to work together as a group?”
Conclude intervention with “How would the team like to manage situations like this in the future?”
Reply
Nazeli Kirakosyan
| #
Disruptions happen—whether it’s grabbing a coffee, taking an urgent call, or going to the restroom. Even in online sessions, such interruptions occur. While it can be agreed upon beforehand to minimize this risk, they cannot be fully avoided.
The coach needs to sense whether the disruption actually harmed the process or created a negative impact. Sometimes it doesn’t, and in those cases, reflecting too much on it can be more disruptive than simply letting it go. In other cases, it may help to take one brief minute (no more) to share what was discussed during the absence. This not only keeps the participant updated but also reinforces the understanding that disruptions affect everyone, which can reduce them in the future.
Reply
Jesusa Tayag
| #
I will intervene and tell the team what my observation was about that person OR ask: “Team, what behavior have you observed with one of your team members in the last minute. ” They would reply “got up to get coffee but still join in the conversation.” I will pose a question to the team “What would be the impact to the team if this behavior is allowed and continues?” I will wait for their reply. Then I will throw another question to determine “What would your decision be in this case?” and let the group decide if this would be a norm they could agree on specially if no one is bothered about it OR decide to go on a 5-minute break to get coffee before it resumes and let them agree on the action.
Reply