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Scenario: Forgotten norms(2026)

As an action learning coach, how would you handle the following situation:

The team does not recall what norms they have set.

2 Responses

  1. I would pause the process and invite the group to briefly reconstruct the norms together rather than supplying them myself: “Let’s take a moment to recall what agreements we made at the start about how we want to work together.” If they still cannot remember, I would help them re-establish a few clear norms with the group’s input and check for commitment before moving on. This keeps ownership with the team and reinforces shared responsibility for the process.

  2. I would pause the process and invite the group to reconstruct the norms together : “Let’s take a moment to recall what agreements we made at the start about how we want to work together.” If they still cannot remember, I would help them re-establish a few clear norms with the group’s input and check for commitment before moving on.