Author Archive

As an action learning coach, how would you handle the following situation: A member arrives to a three hour session one hour late. You conduct coaching inquiries and he is smoothly integrated into the team. 15 minutes later he is exchanging friendly but sarcastic comments with a team member that end with him using a hand gesture toward that member that would cause most folks to take offense.
As an action learning coach, how would you handle the following situation: A higher ranking participant of the team decides to pull rank and asks another team member – “Do you want to stay employed?”
As an action learning coach, how would you handle the following situation: The members were enthusiastic to help the problem presenter. They asked many good questions. However, the problem presenter responded it’s confidential information and would not answer some of the questions. Members felt they were not able to help the problem presenter if their questions were not answered. Consequently, they could not see the value of action learning in this instance. But the problem presenter felt the session was useful to him in addressing his problem.
As an action learning coach, how would you handle the following situation: A participant ‘playfully’ hits another member on the back of the head.
As an action learning coach, how would you handle the following situation: A participant says – Why do we need a coach that doesn’t understand our work to ask us questions?
As an action learning coach, how would you handle the following situation: Someone decides they don’t like having to follow the rules and threatens to leave.
As an action learning coach, how would you handle the following situation: You are coaching a leadership development program with a group of senior engineers…One of them is a Six Sigma Black Belt with years of experience in problem solving methods. During the middle of your second meeting to frame the problem, the Black Belt notes that it is taking way too long to come to agreement on the problem. Some of the Type A members of the group nod their heads in agreement. What do you do?
As an action learning coach, how would you handle the following situation: You’ve been randomly calling for participants to read their problem. The problem presenter consistently waves you off – waiting until lasts to read their version of the problem.
As an action learning coach, how would you handle the following situation: The team members have gotten off track with their questions and are now investigating an unrelated issue.