From Tom Janiak
As an Action Learning Coach how would you handle:
In the first session, there is a lot of humor in the team. Participants joke about the the 1st ground rule and answer in a parody manner, e.g. “Dear John, in reply to your question I would venture to say…”. Whenever you ask a serious question, like “what are we doing well?”, first comes a joke and only then a genuine answer.