Scenario: Presenter Questions
As an Action Learning Coach how would you handle the following situation:
All of the questions are directed at the problem presenter. After asking the standard 3 questions no one has mentioned this.
Tags: Action Learning Coach
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Cleo Wolff
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After the three standard questions I would ask: in a scale from 1 to 10 what how is the distribution of the questions between the team members? Why is it importante that all of you participate? How can we handle that? Who has the next question?
I am sure that we will be working with our brain to focus on everyone’s participation.
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adetola akintomide
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There is always the tendency for participants at an AL session to forget that after the first few questions directed at the problem presenter aimed at better understanding the problem subsequent questions should be directed to all members for deliberation towards a resolution of the issue .
So to correct this situation, I will interject by asking the question “to whom are the questions directed?” . The expected answer should be that the questions are directed at the problem presenter. This should assist the team to realise their error and direct subsequent questions to all.
To adequately use the benefit of the time of interjection and not just make it a lone question, I will seize the opportunity to get a feel of how well the team feels about their interaction so far. I will ask the question “how do you feel we are doing as a group so far”. Based on the response from the team, I will further ask to know what is being done well and what could the team do better.
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Danny Slater
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How are we doing as a group?
What are we doing well?
What could we be doing better?
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Philip
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I will proceed the following QA one by one:
“Who volunteer to repeat the two ground rules?” -> Some one will repeat the rules.
“Who can ask questions?” -> They will reply: “Anyone”
“Whom can be asked questions?” -> They will finally reply: “Anyone”
“Whom has been asked questions?” -> The answer is clear: the problem presenter
“What’s the impact to our team work while all questions go to problem presenter?” -> Encourage their reflection.
“What can you do in the rest time of the session about questioning?” -> Encourage them to put reflection into action!
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Philip Hsi
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I will proceed the following QAs one after one:
Q1: “Who volunteer to repeat the two ground rules?” -> Someone will do.
Q2: “Who can ask questions?” -> Answer likes “anyone” will be heard.
Q3: “Whom can be asked questions?” -> This would be a wake up question, answer likes “anyone can be asked” will be heard.
Q4: “Whom has been asked questions in the meeting so far?” -> A wake up question They will notice that p.p. is the only one been asked questions
Q5: “What is the impact of this phenomenon to our team performance?” -> Question to invite their reflection.
Q6: “What can we do in the rest time of our meeting in terms of whom to be asked questions?” -> Question to invite their actions.
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Jeraldine Choo
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I think this is a common scenario, which I got quite frequently. I would ask “team, have you notice to whom are all the questions directed to?” They would say “problem-presenter”, then i would ask “Can anyone recall what is the first ground rule?”. They would reply “Statement only in response to question. Anyone can ask anyone question.”. I would ask “What does anyone means?”, they would probably say “questions can be open to anyone in the team, like person A can ask person B question or open the question to the ground.”. Then I would get the team to reflect by asking “how does it impact the team and process when all the questions are directed to only one person?”. “Who has the next question?” Usually, the team will be more mindful to direct questions to someone other than the problem presenter after this.
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Chien Wen-Che wayne
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1.How are we doing as a group?
2.Can anyone be volunteered to repeat the two Ground rlues?
3.Are we asking each other questions?
4.What is the value of asking each other questions?
Now who has the next question?
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DrBea
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Thoughtful responses1
After the standard 3 questions if it didn’t come up. I would ask – What is the balance of who is asking and who is answering questions?
Happy Coaching
Bea
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Megha Awasthy
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This seems to be a trap many action learning sessions can fall prey to if not addressed right at the beginning of the session.
-> I would ask “how are we doing on answering questions as a group?” or “what does the group observe on its participation when it comes to answering questions?” – replies and then prompt for more replies with “what else”
-> “what would be the impact on the quality of discussion if the problem presenter asked questions?” replies and then prompt for more.
-> “Thank you. So now who has the next question?”
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Narendra
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After the 3 standard questions, I would intervene by asking the group: will it help if the problem presenter is given opportunity and space to ask questions?
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LIXIAOXIN
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What is the meaning of the scenario: Presenter Questions? My understanding is: there is no problem presenter to ask question .
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